Navdeep Jain

Sprinklr is the leading B2B SaaS company for all customer-facing functions. Sprinklr's unified customer experience management(Unified CXM) platform helps companies deliver human experiences to every customer across any modern channels

• Lead and Owned the development of Conversational AI and Agent assist AI+ module
• Led LLM (OpenAI, Bard) integration program to launch Sprinklr AI+ with 60+ beta clients including pricing & GTM.
• Conceptualized and delivered customer experience-focused products for clients in the US (Bose, Microsoft, Ledger) and across the EMEA Region, totaling $12.6 million in ARR
• Led a cross-functional team of 46 stakeholders from Engineering, QA and Design to deliver final solutions
• Led quarterly planning, sprint segmentation, task allocation, and PRD creation.

Tata AIG General Insurance Company Limited is a leading general insurance company in India, offering a broad range of insurance products for individuals and businesses.

• Part of the product and strategy health team to design the wellness and reward program using the fitness wearable data
• Completed the wellness product analysis involves cost, tangible and intangible benefits, competitor analysis, and scalability
• Lead the first automation project of TATA AIG BIU Team for the Axis Banking insurance distribution channel sales team reports
• Automation leads to Decrease in average 90% Turnaround Time 'TAT' for report analysis and generation for all regions and circles
• Facilitated cross-departmental communication to align product development with marketing and sales strategies.