Nikhil Vadhwani
Lucknow
Summary
With over 17 years of expertise in retail store operations, I excel in managing large format stores and delivering exceptional customer service. My focus lies in optimizing revenue and profits, consistently achieving top-line and bottomline AOP. I am adept at fostering business development for new stores and nurturing talent through effective coaching and development initiatives. My skills have consistently contributed to maximizing store performance and ensuring unparalleled customer experiences.
Overview
17
17
years of professional experience
Work History
Cluster Manager
Reliance Retail
02.2018 - Current
- Managing 18 Stores Driving Revenue & KPI as per Budget, Maximizing Profitability by Optimizing Cost, Ensuring 100% SOP & Compliance in Stores, Maintaining Effective Coordination with all Stakeholders, Coaching & guide People to grow in the Organisation, Controlling Cost, Managing VM Standards & Merchandise Management.
Store Manager
Reliance Retail
03.2016 - 02.2018
- Managing Entire Store Operations, Driving Sales & KPI, Generating Footfall at Store with BTL, Making Store Profitable by saving Operation Cost. Focus on Best Customer Service, Team Training, working for Growth of store as well as Staff.
Assistant Store Manager
Vishal Mega Mart
06.2014 - 03.2016
- Handling store operations with area 21000 sqt & business of 20cr Annual Handling 50+ of team Size. responsible for sales, target, marketing, vm, Inventory management, cost control sop adherence.
Department Manager
Future Retail
01.2014 - 06.2014
- Handling Ladies & Footwear section responsible for driving sales for achieving targets & Margins, Stock availability, customer Service, staff motivation, Merchandising Display, Control Shrinkage.
Assistant Store Manager
V Mart
01.2012 - 01.2014
- Driving Sales for Maximum Profitability, Store Operations, Inventory, Shrinkage, Admin.
Senior Customer Service Executive
Max
06.2011 - 01.2012
- Sales, Managing Department, Handling Staff, Planogram Implementation.
Senior Team Member
Cafe Coffee Day (CCD)
06.2010 - 05.2011
- Sr CS Managing Customer Service, Working in Kitchen Area, Making Coffee & Snacks.
Team Member
Pizza Hut
04.2008 - 05.2010
- Working In Pizza & Pasta Section, Managing Customer Service, Managing Billing Counter, Manager Order Delivery.
Education
MBA/PGDM - undefined
Integral University
08.2025
B.Com - undefined
Agra University
07.2021
Skills
- Business Development
- Retail Store Operations
- People Management
- Profitability
- Cost Control
- Retail Operations
- Cost Reduction
- Customer Retention
- Market Planning
- Revenue Generation
- Process Management
- Retail Management
- SAP
- MS Office
- Merchandise Planning
- Merchandise Controller
Websites
Languages
English
Hindi
Courses Certifications
Diploma in Office Automation and Publishing
Total Work Experience
17 Years 0 Month
Social Link
linkedin.in/nikhilvadhwani
Hobbies and Interests
- Listening Music
- Reading News
- Social Media
Timeline
Cluster Manager
Reliance Retail
02.2018 - Current
Store Manager
Reliance Retail
03.2016 - 02.2018
Assistant Store Manager
Vishal Mega Mart
06.2014 - 03.2016
Department Manager
Future Retail
01.2014 - 06.2014
Assistant Store Manager
V Mart
01.2012 - 01.2014
Senior Customer Service Executive
Max
06.2011 - 01.2012
Senior Team Member
Cafe Coffee Day (CCD)
06.2010 - 05.2011
Team Member
Pizza Hut
04.2008 - 05.2010
MBA/PGDM - undefined
Integral University
B.Com - undefined
Agra University
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