Nikita Chaudhari

• To work on Human Readable invoices from different countries to improve end user experience.
• Co-ordinate design meetings and decisions with internal departments and sales teams.
• Document user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
• Implement Agile methodologies for more efficient project management and team collaboration.

Worked with Microsoft ( Volume Licensing Products )

• Worked closely with Business and stakeholders to plan and refine requirements deliverables and delivery timelines.
• Designed E2E solutions for VL Order Management coordinating with cross functional teams across Volume Licensing.
• Managed and reduced the number of incidents reported by customer with the help of L3 team.
• Created Power Bi dashboards from KQL db and SQL db.
• Analyzed and evaluated test cases and track progress during SIT UAT coordinating with users.
• Supported on reducing the defect density related to Business or Functional requirements.
• Supported Production Deployments and Go Live Day Business validations.

• Conducted comparative product research to enhance product growth.
• Conducted stakeholder interviews to gather and document requirements.
• Worked with developers and testers to deliver the committed projects within the sprint lifecycle.
• Conducted root cause analysis to formulate countermeasures for business mistakes and improve operations.