Nikson Sequeira
Hyderabad
Summary
Training professional with extensive experience at Cognizant Technologies, specializing in communication training and instructional design. Demonstrated success in delivering impactful training programs that enhance team performance through effective TNA/TNI methodologies. Expertise in content creation and facilitation, recognized for driving employee engagement and achieving training excellence.
Overview
11
11
years of professional experience
Work History
Learning Executive
Cognizant Technologies
Hyderabad
02.2022 - Current
- Managed behavioral training for team leads and executives, liaising with central academy and Life Sciences vertical.
- Delivered communication training through comprehensive needs analysis and program design.
- Conducted FACET sessions to improve facilitation skills of trainers.
- Maintained master files of training data for quarterly reviews and feedback management.
- Reviewed decks, mailers, and dashboards for accuracy and relevance in language.
- Performed constructive feedback during trainer observations.
Sr. Communication Skills Trainer
C3i Solutions, An HCL Technologies Company
Hyderabad
07.2017 - 02.2022
- Conducting new hire training, assessments, evaluations, and providing feedback to the agents on the floor using Kirkpatrick’s and the STAR/AR model.
- Interviewed candidates on their communication skills, as required by different processes in the organization.
- Collaborated with management to identify training gaps and solutions.
- Evaluated training effectiveness through feedback and assessments.
- Delivered one-on-one coaching sessions to improve team performance.
Learning Facilitator
IBM
Hyderabad
09.2016 - 06.2017
- Conducted training sessions on business communication to elevate team skill sets.
- Developed engaging PowerPoint presentations and comprehensive training resources.
- Interviewed candidates to accurately assess skills and fit for roles.
- Received manager accolades for impactful initiatives that drove program success.
- Consistently achieved all goal sheet objectives, demonstrating commitment to excellence.
Training Facilitator/Master Trainer
IBEE International Bureau of English Experts
01.2015 - 01.2016
- Conducted training sessions on spoken English, written English, business communication, and email etiquette.
- Designed and developed communication skills-related PPTs and modules within specified timelines.
- Maintained comprehensive records for accurate tracking of associate statuses.
- Organized grammar-focused events to enhance student learning experiences.
- Received commendations from management for notable improvements in student grades.
Education
BA - English Major
IIITBM
Bangalore03-2019
Diploma - English Language
American TESOL/TEFL Institute
Kolkata09-2016
Pre University College - Commerce
Anugraha Pre University College
Ujire03-2009
SSLC - School
Junior Technical School
Mangalore03-2006
Skills
- MS Office
- ID/E-learning concepts
- LMS system
- Instructional design tools
- Training delivery management
- Communication training
- Content creation
- Training needs analysis
- Facilitation techniques
Accomplishments
- Received Employee of the Year for 2018 and 2019.
- Achieved success in the goal sheet!
Personal Information
Date of Birth: 03/18/91
Timeline
Learning Executive
Cognizant Technologies
02.2022 - Current
Sr. Communication Skills Trainer
C3i Solutions, An HCL Technologies Company
07.2017 - 02.2022
Learning Facilitator
IBM
09.2016 - 06.2017
Training Facilitator/Master Trainer
IBEE International Bureau of English Experts
01.2015 - 01.2016
BA - English Major
IIITBM
Diploma - English Language
American TESOL/TEFL Institute
Pre University College - Commerce
Anugraha Pre University College
SSLC - School
Junior Technical School