Nirmal Mehra

• Managing and leading team of 8 branch managers and 45 employees.
• Providing guidance and support to branch managers to optimize performance.
• Primarily focusing on Affluent Customer Opportunities to generate higher revenue
• Oversee entire Retail Liability, Asset and Revenue Business including third party products.
• Improved regional performance by implementing strategic sales initiatives and effective team management.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Monitored staff performance by actively engaging in and observing day-to-day activities.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Aligned regional objectives with overarching organizational goals to ensure comprehensive success across all areas of operation.
• Increased revenue by identifying new business opportunities and closing high-value deals.
• Self-motivated, with strong sense of personal responsibility.

• Responsible for running branch as profit center and achieving overall profitability for branch.
• Adroit at controlling routine banking operations involving Sales, Business Development & Client Servicing
• Demonstrated abilities in cementing healthy relationship with clients for generating business and leading workforce towards accomplishing business and corporate goals.
• Proactive leader with refined business acumen and exemplary people skills
• Facilitate team approach to achieve organizational objectives, increase productivity and enhance employee morale.

• Met deadlines by proactively managing individual and team tasks and streamlining processes.
• Maintained friendly and professional customer interactions.
• Monitored market trends to identify new business opportunities and capitalize on potential growth areas

• Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
• Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
• Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
• Drove cross-selling efforts by collaborating with various departments within an organization to maximize revenues from existing clients.

• Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
• Maintained friendly and professional customer interactions.
• Performed banking, business administration and financial tasks to guarantee five-star service for clients.

• Worked well in a team setting, providing support and guidance.
• Developed and maintained courteous and effective working relationships.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

• Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
• Engaged employees in business processes with positive motivational techniques.
• Implemented service improvements to enhance sales cycle.

• Managed Emerging Markets i.e. Haryana/ Himachal / Punjab
• Headed team of 5 Sales Managers & 90 HBL Resources.
• Identifying and networking with prospective clients; generating business from existing accounts and achieving profitability and increased sales growth
• Analyzing marketing trends and tracking competitors' activities and valuable inputs for product enhancement and fine tuning sales & marketing strategies.

Channel Management

• Establishing strategic alliances / tie-ups with reputed channel partners, resulting in deeper market penetration and reach
• Monitoring channel sales and marketing activities; implementing effective strategies to maximize sales
• Providing assistance to channel partners by conducting training programs; ensuring seamless delivery of quality product & services in the market.

People Management

• Recruiting, training & monitoring the performance of team members to ensure efficiency in sales operations and meeting of individual & group targets
• Conducting meetings for setting up sales objectives and designing or streamlining processes to ensure smooth functioning of sales operations.

• Mentored junior team members to foster professional development while maintaining an inclusive team culture that encouraged collaboration across all levels of seniority.
• Enhanced profitability by developing pipelines utilizing marketing and sales strategies.

• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Developed comprehensive product knowledge, enabling solutions for clients specific needs.
• Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.

• Launched Auto Mileage product in Chandigarh City independently.
• Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
• Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.