Summary
Overview
Work History
Education
Skills
Additional Information
Software
Certification
Interests
Timeline
Hi, I’m

NIRMAL KUMAR PANDEY

MANAGER
BOKARO,JHARKHAND
NIRMAL KUMAR PANDEY

Summary

Address- Prabhat colony, Chas,Bokaro, Jharkhand, Pin-827013

Dear Hiring Manager,

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
years of professional experience
5
years of post-secondary education
1
Certification
4
Languages

Work History

Bluedart

Cluster Head
02.2022 - Current

Job overview

  • Oversee the entire inbound, outbound and transit operations for DP / ETAIL
  • Oversee timely and accurate connection of DP, ETAIL
  • Oversee the timely and accurate dispatch of inbound DP and ETAIL to the respective service centers
  • Oversee the timely, accurate and profitable delivery of all shipments to customers as per contractual terms and conditions
  • Oversee appropriate completion of all necessary regulatory clearances and paperwork
  • Provide direction, guidance and support to employees to help them discharge their duties effectively
  • Monitor the performance of the team on a continuous basis to identify key performers
  • Mentor and coach subordinates to develop the team’s capabilities and build a robust succession pipeline
  • Ensure that the hub is adequately staffed as per the manpower requirements
  • Ensure high level of employee engagement and retention of key performers
  • Extra curricular activities and Achievements
  • Participated in seminar
  • Played badminton and cricket at school level
  • Participated in dictation and quiz competition.

Xpressbees
RAMGARH

HUB INCHARGE/ACTING CLUSTER
01.2019 - 09.2021

Job overview

  • Organized spaces, materials and catering support for internal and client-focused meetings.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.

Central Bank of India, United Bank of India

Data Entry Operator
11.2017 - 07.2018

Education

BOKARO STEEL CITY
BOKARO

Bachelor of Commerce from Accounting
07.2008 - 07.2011

D.C.A :Diploma from Computer Application

VINAYAK MISSION
CHENNAI

Master of Accountancy from Banking And Financial Support Services
02.2014 - 02.2016

ABCP
BOKARO

ADCA from COMPUTER
01.2008 - 07.2008

Skills

Planning and Coordination

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Additional Information

  • Leisure Pursuits : SINGING,POETRY AND PLAYING CRICKET

Software

MS OFFICE

DOS

DTP

Certification

CES DHL

Interests

CRICKET

POETRY

SINGING

Timeline

CES DHL

04-2023

Cluster Head

Bluedart
02.2022 - Current

HUB INCHARGE/ACTING CLUSTER

Xpressbees
01.2019 - 09.2021

Data Entry Operator

Central Bank of India, United Bank of India
11.2017 - 07.2018

VINAYAK MISSION

Master of Accountancy from Banking And Financial Support Services
02.2014 - 02.2016

BOKARO STEEL CITY

Bachelor of Commerce from Accounting
07.2008 - 07.2011

ABCP

ADCA from COMPUTER
01.2008 - 07.2008

D.C.A :Diploma from Computer Application
NIRMAL KUMAR PANDEYMANAGER