Osama Bepari

| Feb 2019 – Present

• Promoted to Senior Team Leader – Operations in June 2022, leading teams of 15-20 employees.
• Managed large-scale email/tele marketing campaigns, ensuring timely execution, delivery accuracy, and operational efficiency.
• Handled campaign allocations, workload distribution, delivery tracking, and execution based on pacing requirements and campaign priorities.
• Successfully completed front-loaded campaigns ahead of deadlines while maintaining high delivery quality and operational accuracy.
• Coordinated with MIS and reporting teams to monitor campaign performance, delivery reports, data accuracy, and operational efficiency.
• Proactively identified campaign delivery challenges and suggested campaign relaxations and operational solutions to achieve delivery targets.
• Ensured seamless coordination between operations, quality, delivery, and reporting teams for smooth campaign execution.
• Analyzed campaign performance metrics and prepared operational reports, productivity trackers, and delivery status updates for management and clients.
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• Managed telemarketing and lead generation campaigns focused on pipeline creation and client delivery targets.Led a team of 10–12 employees as Assistant Team Leader, handling daily operational activities and team management.Conducted daily team briefings, productivity reviews, performance monitoring, and operational planning to ensure campaign success.Trained and mentored team members on prospecting strategies, lead qualification, objection handling, and communication skills.Monitored team productivity, lead quality, and lead delivery

• Worked on B2B lead generation campaigns including MQL, HQL, and BANT-qualified lead generation across global markets.

• Specialized in appointment generation for B2B clients, enhancing lead quality across multiple industries
• Scheduled qualified meetings between prospects and sales teams, contributing to streamlined sales processes through targeted email and outbound efforts
• Identified key decision-makers using LinkedIn, ZoomInfo, and market research tools
• Ensured high-quality lead qualification and accurate CRM data management

• Executed B2B lead generation campaigns and prospect research
• Delivered sales-ready leads aligned with client targeting criteria

• Conducted market research, data mining, and outbound lead generation activities