Summary
Overview
Work History
Education
Skills
Additional Information
Hobbies
Timeline
Generic
Pallabi Sarkar

Pallabi Sarkar

Pune

Summary

  • I have 4.5 years of experience in Market Research Industry. I am currently working as a Cluster Lead in Global Market Insights.
  • Individual Contribution in Team Performance Certificate in Global Market Insights.
  • Best Performer in Q2-2021 in Absolute Reports Pvt. Ltd.
  • I have a fair understanding of Sales and how to approach a client and lead them to fruitful closures and experienced in up sales.
  • Building and maintaining a good business relationship for future closures as well.
  • I wish to grow as a productive employee by using my management skills, committed approach, work experience earned, and hard work as obvious enablers.

Overview

5
5
years of professional experience

Work History

Cluster Lead

Global Market Insights
Pune
01.2023 - Current
  • Coordinated with other cluster leads to streamline processes and ensure consistency across teams.
  • Identified areas for improvement within the cluster, implementing targeted action plans to address these issues.
  • Maintained strict adherence to regulatory standards while managing multiple ongoing projects concurrently, mitigating any potential compliance risks.
  • Promoted a positive work environment through strong leadership skills, fostering collaboration among diverse team members.
  • Enhanced team performance by implementing effective communication strategies and providing regular feedback.

Senior Client Strategic Partner

Absolute Reports Pvt. Ltd.
Pune
04.2022 - 12.2022
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Increased customer satisfaction by resolving issues.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Worked with customers to understand needs and provide excellent service.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Client Strategic Partner

Absolute Reports Pvt. Ltd.
02.2020 - 04.2022
  • Operating as the lead point of contact for any and all matters for all my clients from the EU and APAC
  • Understanding their requirements and providing a swift solution
  • Negotiate contracts and close agreements to maximize profits
  • Assist with challenging client requests or issue escalations as needed
  • Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors
  • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas

Business Development Executive (Intern)

QLB Marketing Insights
02.2019 - 05.2019
  • Handled 6 different products of the company which covered regions (EU, APAC, ME)
  • Built contacts with potential clients to create new business opportunities
  • Kept prospective client database updated
  • Made cold calls for new business leads
  • Support in writing new business proposals
  • Arrange meetings for senior management with prospective clients
  • Follow company guidelines and procedures for acquisition of customers, submission of tenders etc.

Education

MBA - Sales And Marketing Education

ICFAI Business School Pune (IBS Pune)
Pune, MH
02-2020

Bachelor of Science - Botany/Plant Biology

St. Xavier's College
Ranchi, JH
04-2018

PGDM -

Great Lakes Institute of Management
Chennai

Skills

  • Interpersonal Communication
  • Customer Success
  • Strategic Planning
  • Leadership
  • Presentation Skills
  • Written Communication
  • Deal Closure
  • Sales Management
  • New Business Development
  • Microsoft Office
  • Corporate Communications

Additional Information

  • Best Performer of Q2-2021 - Absolute Reports Jun 2021

Hobbies

  • I like watching fiction, thriller, horror series, including documentaries.

Timeline

Cluster Lead

Global Market Insights
01.2023 - Current

Senior Client Strategic Partner

Absolute Reports Pvt. Ltd.
04.2022 - 12.2022

Client Strategic Partner

Absolute Reports Pvt. Ltd.
02.2020 - 04.2022

Business Development Executive (Intern)

QLB Marketing Insights
02.2019 - 05.2019

MBA - Sales And Marketing Education

ICFAI Business School Pune (IBS Pune)

Bachelor of Science - Botany/Plant Biology

St. Xavier's College

PGDM -

Great Lakes Institute of Management
Pallabi Sarkar