Summary
Overview
Work History
Education
Additional Information
Timeline
Generic

Pallavi Gupta

Mumbai

Summary

Highly accomplished and results-driven Human Resource professional with13+ years of experience in talent acquisition, campus engagement, talent management, employee engagement, grievance redressal and compliance management. Currently associated with Reliance Jio Infocomm Limited as Senior Manager HR focusing to build organization capability.

Overview

14
14
years of professional experience

Work History

Senior Manager - HR

Reliance Jio Infocomn Limited
08.2020 - Current

● Create and execute a robust talent acquisition strategy by incorporating industry best practices and innovative recruitment techniques. Spearhead employer branding initiatives to enhance our organization's appeal in the talent market.

● Cultivate strategic partnerships with educational institutions to ensure a consistent flow of talent. Organize targeted campus recruitment events, highlighting our unique value proposition to potential candidates. Implement diversity and inclusion strategies within campus recruitment, promoting a diverse talent pool.

● Lead organization-wide employee engagement initiatives, emphasizing team-driven engagements. Implement recognition frameworks and performance management systems, promoting a culture of continuous feedback.

● Supervise internal audits and compliance checks, minimizing risks and ensuring adherence to statutory requirements. Establish a meticulous documentation system, maintaining comprehensive records for audits and legal inquiries.

Senior Manager – HR

Enrich Hair & Skin Solutions Pvt. Ltd
09.2017 - 09.2019

● Effectively managed the Talent Acquisition process, employing a strategic approach to source top-tier talent from diverse channels, including campus hiring, job fairs, and specialized academies.

● Led the entire employee lifecycle, meticulously orchestrating seamless onboarding processes, fostering effective communication, and implementing impactful policies.

● Championed robust organizational development strategies and innovative engagement initiatives, cultivating a dynamic, positive, and highly productive work environment.
● Utilized comprehensive internal and external employee satisfaction surveys as strategic tools, analyzing data to gauge sentiment and refine the workplace experience.
● Pioneered and directed the successful project to achieve "Great Place to Work" status, exemplifying the organization's unwavering commitment to cultivating a positive and inspiring workplace culture

● Conducted insightful exit interview analyses, delving into the nuanced reasons behind employee departures. Leveraged these analyses strategically to inform retention strategies and continuously refine internal processes, ensuring sustained high levels of employee satisfaction and engagement.

Manager - HR

PizzaExpress Restaurants London (Bharti Airtel Group)
03.2015 - 08.2017

● Implemented cutting-edge recruitment strategies, seamlessly integrating referral programs, internal job postings, campus hiring, and employer branding initiatives. Skillfully balanced cost-effectiveness with stringent Service Level Agreements (SLAs) to optimize outcomes.
● Developed essential HR documents, such as an Employee Handbook and job descriptions, while introducing an advanced HR portal. This streamlined processes and enhanced communication, fostering a more efficient and cohesive work environment.
● Led organizational development efforts and oversaw meticulous HR and internal audits within restaurant operations. Ensured strict compliance with regulatory requirements, showcasing the organization's unwavering commitment to excellence and adherence in HR practices.
● Maintained detailed Management Information Systems (MIS) and meticulously managed compliance agreements, upholding the organization's high standards in HR practices. This commitment to data accuracy and compliance underscored the organization's dedication to operational excellence.

Assistant Manager HR (Regional Manager - West)

Marks & Spencer
03.2013 - 03.2015

● In talent acquisition, end-to-end recruitment for retail stores in the region is managed. The focus is on high-quality hires through Assessment Centers, ensuring timely hiring, SLA adherence, and a cost-effective approach.

● Various channels like Campus internal postings, referrals, and job portals are utilized to maintain a robust candidate pipeline. Detailed feedback is provided to all candidates, promoting transparency and process enhancement. Priority is given to seamless onboarding, and an MIS is maintained to track HR metrics.

● Additionally, responsibility for statutory compliance and collaboration with consultants in handling complex compliance matters is upheld.

MT to Senior Executive – HR

Pantaloons Retail India Limited (Central Stores)
06.2009 - 02.2013

● Led HR operations and talent management for new store ventures, focusing on recruitment, engagement, retention, and forecasting. Streamlined onboarding processes and facilitated seamless new employee inductions.

● Implemented diverse employee engagement initiatives, including celebrations, activities, and health camps, fostering a positive workplace environment. Managed grievances, attendance, and salary-related queries, ensuring employee support and value.
● Developed and managed an employee engagement activity calendar across Central locations in Mumbai, enhancing overall employee satisfaction. Championed end-to-end HR processes, from pre-hire assessments to smooth exits, contributing to high employee satisfaction.

Education

MBA - Human Resources

Bharti Vidyapeeth University
Pune
05.2009

Bachelor of Commerce -

Lucknow University
Lucknow
06.2006

Additional Information

Internship Details -

Gabriel India Limited Pune

Timeline

Senior Manager - HR

Reliance Jio Infocomn Limited
08.2020 - Current

Senior Manager – HR

Enrich Hair & Skin Solutions Pvt. Ltd
09.2017 - 09.2019

Manager - HR

PizzaExpress Restaurants London (Bharti Airtel Group)
03.2015 - 08.2017

Assistant Manager HR (Regional Manager - West)

Marks & Spencer
03.2013 - 03.2015

MT to Senior Executive – HR

Pantaloons Retail India Limited (Central Stores)
06.2009 - 02.2013

MBA - Human Resources

Bharti Vidyapeeth University

Bachelor of Commerce -

Lucknow University
Pallavi Gupta