PANKAJ KUMAR
Ganaur
Summary
Dynamic Senior Executive with J M BAXI PORTS & LOGISTICS, skilled in data analysis and strategic planning. Successfully identified growth opportunities and enhanced customer satisfaction through effective problem-solving. Proven ability to produce insightful reports and manage staffing strategies, driving performance improvement and operational excellence.
Overview
12
12
years of professional experience
Work History
Senior Executive
J M BAXI PORTS & LOGISTICS
GANAUR
12.2016 - Current
- Prepared reports summarizing findings and recommendations for senior leadership review.
- Analyzed industry trends to identify opportunities for growth and improvement.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Produced thorough, accurate and timely reports of project activities.
Recruiter
CARRIER VISTA
KUNDLI
01.2014 - 11.2016
- Screened resumes and applications to shortlist candidates for interviews.
- Collaborated with hiring managers to identify staffing needs and develop job descriptions.
- Managed candidate databases using Applicant Tracking Systems for streamlined recruitment workflows.
Education
B.COM
LOVELY PROFESSIONAL UNIVERSITY
PAGWARA, PUNJAB11-2016
Skills
- Data analysis
- Strategic planning
- Trend identification
- Customer relationship management
- Staffing strategies
- Problem solving
- Time management
- Report writing
- Bookkeeping
- Operations management
- Performance improvement
- Multitasking
- Communication skills
Languages
ENGLISH, HINDI
First Language
Accomplishments
BEST EMPLOYEE OF THE YEAR
Affiliations
CRICKET
BADMINTON
Timeline
Senior Executive
J M BAXI PORTS & LOGISTICS
12.2016 - Current
Recruiter
CARRIER VISTA
01.2014 - 11.2016
B.COM
LOVELY PROFESSIONAL UNIVERSITY