Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Timeline
Generic

Pavithra Chinnadurai

Chennai

Summary

Focused professional pursuing challenging opportunity to leverage many years of experience in related roles. Well-versed in running cables, managing sound quality, and presenting visual effects. Collaborative and adaptable with strong software proficiency.

Overview

6
6
years of professional experience

Work History

Senior Catalog Specialist

Amazon
Chennai
04.2022 - Current
  • Analyzed existing catalogs for opportunities to improve design effectiveness and user experience.
  • Tracked feedback from customers about products listed in the company's catalogs and reported findings as needed.
  • Assisted with the development of new catalogs by researching current market trends.
  • Performed quality assurance checks on completed projects prior to distribution or publication.
  • Coordinated with internal teams regarding updates or revisions needed for the company's catalogs.
  • Maintained relationships with vendors to ensure timely delivery of requested materials.
  • Generated reports to track changes in product availability, pricing, or other critical attributes.

Client Information Support Specialist

TCS
Chennai
07.2018 - 03.2022
  • Ensured compliance with company policies regarding security protocols.
  • Tested new software releases prior to deployment in production environment.
  • Evaluated existing processes and procedures for potential areas of improvement.
  • Provided technical support to customers via phone and email.
  • Created detailed reports on system performance metrics for management review.
  • Documented customer inquiries and resolutions in a ticketing system.
  • Answered user inquiries to resolve computer software or hardware operation problems.

Education

Bachelor of Arts - Ecommerce

St Marry's Matric Her Sec School
04-2018

Skills

  • Supplier Relationship Management
  • Process improvement strategies
  • Conflict resolution techniques
  • Sales Support
  • Brand Awareness
  • Microsoft Excel
  • Image Editing

Affiliations

  • Participated in organizing human rights awareness events.
  • Prioritize activities that demonstrate relevant skills ( Leadership,team work,communication) include activities from college,high school,or community involvement if recent and relevant.

Accomplishments

  • life saver award from nielsen client
  • Best performer award from coke client
  • Team performer award from TCS

Languages

Tamil
First Language
English
Advanced (C1)
C1

Timeline

Senior Catalog Specialist

Amazon
04.2022 - Current

Client Information Support Specialist

TCS
07.2018 - 03.2022

Bachelor of Arts - Ecommerce

St Marry's Matric Her Sec School

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Pavithra Chinnadurai