Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Key Competencies
Languages
Timeline
Generic

Piyush Upadhyay

Lucknow

Summary

A highly experienced Project Manager and GxP Specialist with over a decade of experience in managing and implementing electronic Quality Management Systems (eQMS) in the life sciences sector. I have extensive expertise in configuring and maintaining Veeva Vault platforms, including QualityDocs and QMS Vault, ensuring regulatory compliance in highly controlled, traceable, and auditable GxP environments. My skill set also includes project leadership, audit readiness (including MHRA inspections), and the ability to drive continuous improvements in quality management systems. Proven ability to lead teams, partner with cross-functional business units, and ensure data integrity and compliance through proactive planning and system management.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Business Project Manager-GxP Specialist

Qualioo Consulting Pvt LTD
07.2022 - Current
  • Led the implementation and optimization of Veeva Vault QualityDocs and QMS Vault for life sciences clients, ensuring compliance with regulatory standards (GxP).
  • Oversaw day-to-day system management, upgrades, and proactive project planning to ensure data integrity and continuity.
  • Collaborated with business stakeholders to identify quality process gaps, recommend solutions, and drive continuous improvement in eQMS processes.
  • Provided post-go-live support, delivered customized configurations for workflows like CAPA, deviations, and audits within the Vault QMS.
  • Contributed to the execution of the company's eQMS business roadmap, providing regular quality metrics and insights at senior management review meetings.
  • Delivered successful upgrades to client systems, enhancing compliance and system adoption rates by 30%.

Expert GxP Quality Management System Specialist

Sparta Systems, a Honeywell Company
02.2021 - 06.2022
  • Supported the configuration and maintenance of TrackWise Digital QMS systems for global clients.
  • Managed MHRA inspection readiness for various pharmaceutical clients, ensuring that systems were compliant with GxP regulations and data integrity standards were met.
  • Configured automated workflows and provided training workshops to ensure user proficiency in managing core quality processes (CAPA, deviations, audits, complaints).
  • Worked closely with clients to address quality system issues, resolve complex configuration challenges, and enhance post-deployment system performance.
  • Achieved a 95% issue resolution rate, reducing system downtime and improving client satisfaction.

GxP Project Manager

Ernst & Young
05.2020 - 01.2021
  • Led eQMS implementation and CSV validation projects for TrackWise, ensuring full compliance with regulatory frameworks (GxP).
  • Created validation and technical documentation for the implementation of QMS workflows in TrackWise, including complaint handling, deviation investigations, CAPA, and audit workflows.
  • Designed and executed risk assessments and GAP analysis, ensuring full system readiness for MHRA and other regulatory inspections.
  • Managed data migration and integration processes for global M&A projects, transitioning quality systems smoothly across new organizational structures.

Senior Consultant-GxP System

Infosys Ltd.
12.2019 - 04.2020
  • Provided post-implementation support for TrackWise EQMS, ensuring global adoption of the system for quality processes such as CAPA, deviation, and audit management.
  • Led the creation and delivery of global training workshops, ensuring that end-users were proficient in using the system while maintaining compliance.
  • Streamlined post-implementation quality processes for Novartis, resulting in a 30% reduction in manual interventions through automation.

Consultant-GxP

Cognizant Technologies Solutions
08.2018 - 11.2019
  • Led the full lifecycle of EQMS implementation projects, focusing on Veeva Vault and TrackWise Digital, ensuring successful deployment, compliance, and validation.
  • Spearheaded an organizational-level integration project between Veeva Vault (cloud-based document management) and TrackWise (quality management system) for seamless quality documentation processes.
  • Managed Amgen's Compliance System, ensuring audit response approvals, corrective action completions, and the movement of completed audits to the quality system.
  • Conducted GAP assessments, risk assessments, and CSV evaluations to identify potential regulatory risks and ensure continuous GxP compliance.
  • Managed change control processes, leading the integration of new workflows and system enhancements to support business objectives.

Software Consultant-GxP

Accenture Services
03.2015 - 05.2018
  • Served as the L2/L3 expert for TrackWise product issues, delivering system support for core quality processes, including OOS, OOT, deviation, complaint, CAPA, and investigation management.
  • Led a global integration project between TrackWise and Salesforce for complaint workflow automation, ensuring seamless data flow and compliance.
  • Managed the upgrade of 32 production servers, ensuring business continuity and regulatory alignment during system transitions.
  • Created and validated web services and custom codes for automating quality processes, enhancing system efficiency and accuracy.
  • Played a key role in supporting critical compliance applications for Merck KGaA in Darmstadt, Germany, as a backup Service Delivery Manager for the Electronic Quality area.

Education

Bachelor of Science - Electrical, Electronics And Communications Engineering

Academy of Technology
Kolkata
06.2014

Skills

  • Veeva Vault QualityDocs & QMS Vault Configuration
  • TrackWise Digital (EQMS systems)
  • Master Data Management (MDM)
  • GxP Regulatory Compliance
  • CSV (Computer System Validation)
  • SAP Crystal Reports, WebFocus BI, PL/SQL
  • Automation & Integration (eg, SAP, Salesforce, LabX)

Accomplishments

  • Successfully configured Veeva Vault applications for multiple life sciences clients, ensuring GxP compliance and improving process efficiency by 30%.
  • Provided expert support during MHRA audits, ensuring systems were fully compliant with regulatory standards.
  • Developed automated reporting and tracking tools to enhance system data integrity and regulatory alignment.

Certification

  • Trackwise, Trackwise Digital and ZenQMS EQMS Software Certified
  • Trackwise and Trackwise Digital Certified by Sparta System
  • Salesforce Platform App Builder Trained by Salesforce
  • Process Validation Trained, Project Management Fundamentals

Key Competencies

  • Veeva Vault Platform Expertise: Proficient in configuring and overseeing Veeva Vault QualityDocs and QMS Vault, ensuring alignment with GxP requirements and regulatory standards.
  • GxP Environment Leadership: Led quality systems teams, managing eQMS systems in controlled, traceable, and auditable GxP environments. Developed workflows for CAPA, deviation handling, and change control.
  • Regulatory Compliance & Inspection: Extensive experience in MHRA inspections, ensuring readiness of eQMS for audits. Oversaw system validation and compliance, particularly in regulated environments.
  • Project Leadership & Continuous Improvement: Led large-scale global projects, ensuring alignment with organizational quality roadmaps, driving process improvements, and managing Veeva platform upgrades.
  • System Integrity & Data Management: Ensured data integrity and system accuracy through proactive maintenance and upgrades while implementing validation protocols to ensure compliance across systems.
  • Client Collaboration & Engagement: Partnered with business units to identify process gaps, recommend solutions, and improve eQMS functionalities through regular engagement, reporting, and providing metrics at quality review meetings.

Languages

English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)

Timeline

Business Project Manager-GxP Specialist

Qualioo Consulting Pvt LTD
07.2022 - Current

Expert GxP Quality Management System Specialist

Sparta Systems, a Honeywell Company
02.2021 - 06.2022

GxP Project Manager

Ernst & Young
05.2020 - 01.2021

Senior Consultant-GxP System

Infosys Ltd.
12.2019 - 04.2020

Consultant-GxP

Cognizant Technologies Solutions
08.2018 - 11.2019

Software Consultant-GxP

Accenture Services
03.2015 - 05.2018

Bachelor of Science - Electrical, Electronics And Communications Engineering

Academy of Technology
Piyush Upadhyay