Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
ADDITIONAL SKILLS
Affiliations
PERSONAL DETAILS:
Timeline
Generic
PRABHU. G

PRABHU. G

Chennai

Summary

TOTAL JOB EXPERIENCE:

7 years in US HEALTHCARE DOMAIN. (Health Insurance)

CAREER OBJECTIVE:

To success in an environment of growth and excellence and earn a job which provides me job satisfaction and self-development and help me achieve personal as well as organization goals.

Overview

7
7
years of professional experience

Work History

Transaction Processing Analyst (SME)

Accenture Solutions Pvt Ltd
Chennai
02.2022 - Current
  • After 3 months from joining, working as an Acting Team Lead to the Head count of 30 associates for a separate process called SEPV.
  • Maintaining Team Production and Quality sharing it on monthly basis to the team associates. Drive the team to achieve target.
  • Sharing Score Card for the Team associates on monthly basis.
  • Conducting (one on one) people connect meeting with the team associates.
  • Sharing monthly performance, Encore and Spot light awards for the best associates.
  • Taking the new process trainings to the entire team.
  • Maintaining the Team attendance and leave plan tracker.
  • Split-up and share the production file to the team members.
  • Attending client calls on daily basis and sharing updates to the team.

Senior Process Executive

Cognizant Technology Solutions Pvt Ltd
Chennai
09.2019 - 11.2021
  • Worked in Claim Adjudication process for CA and WA State Claims
  • For the past I year, 3 months I am worked as an External Quality Auditor for CA, WA, and the IL States.

Process Associate

Accenture Solution Pvt Ltd
Chennai
03.2017 - 08.2019
  • Worked in Claims adjudication processes.
  • Worked as a Trainer to Chennai and Mumbai teams.
  • I ran the robot machine in automation.

Education

Bachelor of Science - CS

Hindusthan College of Arts & Science
Coimbatore
06-2014

KVK Government Higher Secondary School.
Puliyampatti
05-2011

Government Higher Secondary School.
Puliyampatti
05-2009

Skills

  • Team Handling
  • Conducting Trainings Sessions
  • Claims Adjudication
  • Claims Auditing

ADDITIONAL SKILLS:

  • DIPLOMA IN HARDWARE ENGINEERING AND NETWORKING in Apollo Computer Education and Passed the Exam in: 1 ST Class
  • TYPING SKILLS: 35MQM
  • PROGRAM KNOWLEDGE: MS-office, C-Language, C, Visual Basic6O, Python
  • OTHER SKILLS: Installing CCTV Cameras, Tonner refillings, Replacing Hardware and Installing OS and Software, Troubleshooting H/W and S/W Problems

Accomplishments

  • Got Spot light award for Top Performer in Accenture.
  • Got Performer of the month award 6 times in Cognizant.
  • DIPLOMA IN HARDWARE ENGINEERING AND NETWORKING EXAM PASSED IN: 1st Class.
  • PYTHON PROGRAMMING AND DATA EXPLORATION IN PYTHON:
  • I got certificate of fair performance in python from NIIT Institute.

Languages

Tamil
First Language
English
Proficient (C2)
C2

ADDITIONAL SKILLS

  • DIPLOMA IN HARDWARE ENGINEERING AND NETWORKING in Apollo Computer Education and Passed the Exam in: 1 ST Class.
  • TYPING SKILLS: 35MQM.
  • PROGRAM KNOWLEDGE: MS-office, C-Language, C++, Visual Basic6.O, Python.
  • OTHER SKILLS: Installing CCTV Cameras, Tonner refillings, Replacing Hardware and Installing OS and Software, Troubleshooting H/W and S/W Problems.

Affiliations

  • Supporting the team members for clarifications.
  • Tracking the allocated new associates and ensure they achieve the target with quality by EOI).
  • Sending Hourly counts and claim aging status.
  • Maintaining the SLA Qualities and TAT.
  • Participating in team gatherings and events.
  • Maintaining good percentage in attendance.
  • Member in Business Continuity Plan.
  • Participating social activities conducted by office.
  • Conducting error discussion session on daily basis.
  • Sharing the ideas to improve the production and quality.
  • Make the team members to complete the learning courses. Providing support for the slow learners in process and make them to achieve their targets with quality.

PERSONAL DETAILS:

Father's name: R. GANESH

Date of birth: 24/05/1994.

Gender: Male.

Marital Status: Single.

Nationality: Indian.

Residential Address: No.16, PD5, Police Quarters, Melakottaiyur, Chennai.

Pincode  :600127.

Timeline

Transaction Processing Analyst (SME)

Accenture Solutions Pvt Ltd
02.2022 - Current

Senior Process Executive

Cognizant Technology Solutions Pvt Ltd
09.2019 - 11.2021

Process Associate

Accenture Solution Pvt Ltd
03.2017 - 08.2019

Bachelor of Science - CS

Hindusthan College of Arts & Science

KVK Government Higher Secondary School.

Government Higher Secondary School.
PRABHU. G