Summary
Overview
Work History
Education
Skills
Timeline
Generic
prasanth varada

prasanth varada

Vijayawada,AP

Summary

Results-driven Cluster Manager with expertise in cross-functional coordination, team development, and operational efficiency. Successfully implemented process improvements, enhancing productivity and service delivery across multiple branches. Having 12 + years of Housing loan and mortgage loan experience.

Overview

12
12
years of professional experience

Work History

Cluster Manager

HDB Financial Services
12.2024 - 08.2025
  • Managed daily operations across multiple branches to ensure optimal service delivery.
  • Ensured meeting the targets on time and ensuring per person productivity as well.
  • Coordinated team schedules and resource allocation to enhance operational efficiency.
  • Assisted in training new employees on company policies and customer service protocols.
  • Implemented process improvements to streamline workflow and reduce turnaround times.

Cluster Business Head

IIFL Finance
12.2021 - 12.2024
  • Defined clear targets and objectives and communicated to other team members.
  • Led cross-functional teams to improve customer service and satisfaction levels.
  • Oversaw talent acquisition and development programs to build high-performing teams.
  • Streamlined processes, reducing operational costs while maintaining quality standards.
  • Established and managed monthly, quarterly and yearly sales plans.

Sales Manager

Axis Bank
04.2020 - 12.2021
  • Led high-performing sales team, achieving consistent revenue growth through targeted strategies.
  • Developed and implemented training programs, enhancing team skills and performance levels.
  • Analyzed market trends to identify opportunities, resulting in improved product offerings and client satisfaction.
  • Fostered relationships with key clients, driving loyalty and repeat business through exceptional service.

Branch Head

IndusInd Bank
03.2018 - 04.2020
  • Oversaw daily branch activities, ensuring achievement of sales targets and operational goals.
  • Spearheaded initiatives to streamline processes, resulting in improved workflow efficiency and customer satisfaction.

Branch Sales Manager

ICICI Bank
10.2016 - 07.2017
  • Led sales team to exceed targets through strategic planning and effective coaching.
  • Collaborated with cross-functional teams to launch new products and services successfully.
  • Monitored performance metrics to ensure alignment with organizational goals and objectives.

Assistant Manager

Credila Financial Services Ltd
09.2015 - 08.2016

Used to Handle Educational Loans and Housing Loans as well

Assistant Manager

Axis Bank
06.2014 - 08.2015

Used to handle Asha home loans

Handled Vijayawada and Guntur locations

Associate Sale Trainee

Vodafone
05.2013 - 06.2014
  • Participated in training sessions to enhance product knowledge and customer service skills.
  • Provided support in troubleshooting customer issues, improving satisfaction and retention rates.
  • Assisted team members with daily operations to ensure efficient workflow and service delivery.
  • Collaborated with cross-functional teams to streamline communication and resolve operational challenges.

Education

MBA - HR & Marketing

Gudlavalleru Engineering College
Gudlavalleru, India
04.2001 -

Bachelor of Science - Botany

National College
Machilipatnam, India
04.2001 -

No Degree - Bi P C

Nalanda Educational Institute
Machilipatnam, India
04.2001 -

Skills

Cross-functional coordination

Corporate communications

Problem-solving

Time management

Teamwork and collaboration

Timeline

Cluster Manager

HDB Financial Services
12.2024 - 08.2025

Cluster Business Head

IIFL Finance
12.2021 - 12.2024

Sales Manager

Axis Bank
04.2020 - 12.2021

Branch Head

IndusInd Bank
03.2018 - 04.2020

Branch Sales Manager

ICICI Bank
10.2016 - 07.2017

Assistant Manager

Credila Financial Services Ltd
09.2015 - 08.2016

Assistant Manager

Axis Bank
06.2014 - 08.2015

Associate Sale Trainee

Vodafone
05.2013 - 06.2014

MBA - HR & Marketing

Gudlavalleru Engineering College
04.2001 -

Bachelor of Science - Botany

National College
04.2001 -

No Degree - Bi P C

Nalanda Educational Institute
04.2001 -
prasanth varada