Pratik Prasad
Kolkata
Summary
Seasoned Deputy Manager at HDFC Bank Limited with a proven track record in sales management and business development. Expert in financial analysis, driving revenue growth, and enhancing customer service. Successfully expanded the MSME portfolio, implementing process improvements that reduced transaction wait times, while ensuring regulatory compliance.
Overview
11
11
years of professional experience
Work History
Deputy Manager
HDFC BANK LIMITED
KOLKATA
06.2023 - Current
- Drove sales across multiple market segments to achieve revenue targets.
- Identified new business opportunities to expand client base and increase market share.
- Managed MSME sector portfolio, delivering tailored financial services to clients.
- Conducted financial analysis for onboarding clients, ensuring accurate assessments.
- Provided financial advice to new-to-bank customers, enhancing service experience.
- Coordinated with cross-functional teams to resolve customer inquiries effectively.
- Implemented process improvements that streamlined transaction handling and reduced wait times.
- Oversaw daily banking operations, maintaining compliance with regulatory standards.
Internship
DABUR INDIA LIMITED
KOLKATA
05.2022 - 06.2022
- Conducted market research to identify trends and customer preferences.
- Maintained accurate records of all activities performed throughout internship period.
- Participated in brainstorming sessions with marketing team members to develop ideas for campaigns.
- Generated weekly reports on progress of marketing initiatives.
- Compiled data on customer demographics, preferences, needs, and buying habits.
Brand Marketing Intern
INSIGNIA CLOTHING MERCHANDISE
JAMSHEDPUR
01.2015 - 12.2015
- Assisted in developing brand messaging for product launches and marketing campaigns.
- Conducted market research to identify trends and target audiences.
- Assisted in video and photo shoots for marketing materials, ensuring brand consistency.
- Collaborated with design team to create engaging promotional materials and content.
- Supported event planning and logistics for promotional activities.
- Assisted in developing and implementing marketing strategies to increase brand awareness.
Education
PGDM - Marketing Management
XISS
RANCHI05-2023
B.Com(Hons) -
KOLHAN UNIVERSITY
01.2020
Higher Secondary -
LOYOLA SCHOOL
01.2013
Skills
- Sales management
- Financial analysis
- Regulatory compliance
- Customer service
- Business development
- Decision-making
Languages
Hindi, English
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Bengali
Beginner (A1)
A1
Timeline
Deputy Manager
HDFC BANK LIMITED
06.2023 - Current
Internship
DABUR INDIA LIMITED
05.2022 - 06.2022
Brand Marketing Intern
INSIGNIA CLOTHING MERCHANDISE
01.2015 - 12.2015
PGDM - Marketing Management
XISS
B.Com(Hons) -
KOLHAN UNIVERSITY
Higher Secondary -
LOYOLA SCHOOL
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