PRIYANKA MANJUSHREE
Business Development
Bengaluru,KA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Associate Manager
Scaler Academy
03.2022 - Current
- Consistently met or exceeded monthly quotas through diligent prospecting efforts, relentless follow-up activities, and expert negotiation skills.
- Led a team of 6 Business Development Associates (BDAs), emphasizing a consultative approach to sales and prioritizing value-driven selling strategies.
- Consistently surpassed targets in the newly established vertical.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Admissions Counselor
Upgrad Education
04.2021 - 02.2022
- Responsible for communicating with prospective leads, understanding their needs and ensuring the smooth sales process
- Providing in depth information to prospective learners, which includes counseling through phone, email, chat, social media and in person
- Focused on revenue generation and consistently achieved 100% of the quota.
- Responsible in training new team members, to closely following up with their performance, helping them in meeting the targets and to keep them motivated.
Inside Sales Manager
Simplilearn Solutions Private Limited
12.2019 - 03.2021
- Effectively managed both B2C and B2B verticals, consistently surpassing targets and driving exceptional results.
- Conversion of leads received through various marketing channels
- Proactively identifying cross-selling/up-selling opportunities with the existing customers
- Managing pre-sales to post-sales support activities for the assigned.
- Delivered comprehensive product knowledge training sessions for both new hires and existing team members to ensure consistent touchpoints with customers.
- Received multiple accolades for exemplifying strong teamwork and upholding the core values of the organization.
Business Development Executive
PGF Techspace Pvt Ltd (Pathfinder Global)
09.2019 - 11.2019
- Managing sales cycle by proactively identifying and qualifying potential restaurant clients, conducting needs assessments, and presenting tailored POS solutions to optimize operations and profitability.
- Developed and implemented strategic sales plans to penetrate new market segments and expand customer base within the local restaurant community.
- Successfully managed the entire sales cycle from lead generation to closing deals, focusing on building trust and establishing customer partnerships.
Operations Executive Intern
Flipkart
02.2019 - 04.2019
- Project on “Reduction of Packing Cancellation due to Wrong Product Verification" in reference to Return Center, Flipkart Facility Center.
- Oversaw daily operations activities, ensuring smooth functioning across inbound and return center departments while maintaining minimal failure rates.
- Enhanced customer satisfaction by effectively managing and resolving operational issues in a timely manner.
Education
MBA - Marketing
BMS College of Engineering
2019
BE - Computer Science
GSSS College of Engineering
2016
Certification
Supply Chain Operation Certification from IIMB
Skills
Account management
Customer relationship management
Upselling & Cross-selling
Cold Calling
Cold emails
MS office
Timeline
Associate Manager
Scaler Academy
03.2022 - Current
Admissions Counselor
Upgrad Education
04.2021 - 02.2022
Inside Sales Manager
Simplilearn Solutions Private Limited
12.2019 - 03.2021
Business Development Executive
PGF Techspace Pvt Ltd (Pathfinder Global)
09.2019 - 11.2019
Operations Executive Intern
Flipkart
02.2019 - 04.2019
MBA - Marketing
BMS College of Engineering
BE - Computer Science
GSSS College of Engineering
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