Priyanka Modak
Bangalore
Summary
Dedicated Executive and Personal Assistant/Butler with 4 years of experience in industry. Accomplished in aiding company leaders with key functions. Gifted at managing busy schedules, organizing projects and providing stellar administrative support to executive team. Analyzes, prioritizes and completes tasks with professionalism and sound judgment.. Experienced Flight Attendant offering over 7 years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service and hospitality.
Overview
11
11
years of professional experience
Work History
Executive Assistant to the Director's
Lenovo India Pvt Ltd
Bangalore
11.2022 - Current
- Managing 3 Director's including India, APAC & EMEA
- Managed Director's calendar and scheduled meetings, ensuring efficient use of time.
- Organized and attended conferences, workshops and other events on behalf of the Director.
- Coordinated travel arrangements for the Director, including flights, accommodation, car rental and visas.
- Prepared regular reports on progress of projects in collaboration with the Director.
- Drafted correspondence on behalf of the Director to internal and external stakeholders.
- Maintained an organized filing system for documents related to ongoing projects.
- Assisted in preparing presentations for internal and external audiences as requested by the Director.
- Provided administrative support to the director during meetings, taking minutes when required.
- Monitored emails sent to the Director's inbox, responding to queries or forwarding them accordingly.
- Acted as a liaison between the director and other departments within the organization.
- Tracked project milestones using appropriate software tools such as Microsoft Project or Excel.
Personal Assistant/Butler to the Chairman
Cadila Pharmaceuticals
Ahmedabad
10.2021 - 08.2022
- Lead and cabin crew in charge for chartered flights
- Developed and implemented performance improvement strategies and plans for new personal assistants to promote continuous improvement
- Managed team of 7 personal assistants
- Completed training for personal assistants and worked towards professional growth of employees
- Successfully managed a team of staff to provide luxury hospitality services to a variety of high profile clients
- Planning and executing formal dinners and events, including managing the guest list, coordinating with vendors, and overseeing the service
- Used coordination and planning skills with other departments and vendors to achieve results according to schedule
- Coordinated with preservation department to design and make new office functional
- Managed Chairman's calendar for all meetings
- Address all hospitality requirements for Chairman and was first point of contact for all meetings
- Travel and itinerary management.
Personal Assistant/Butler to the Chairman
Cadila Pharmaceuticals
Ahmedabad
10.2021 - 08.2022
- Lead and cabin crew in charge for chartered flights
- Developed and implemented performance improvement strategies and plans for new personal assistants to promote continuous improvement
- Managed team of 7 personal assistants
- Completed training for personal assistants and worked towards professional growth of employees
- Successfully managed a team of staff to provide luxury hospitality services to a variety of high profile clients
- Planning and executing formal dinners and events, including managing the guest list, coordinating with vendors, and overseeing the service
- Used coordination and planning skills with other departments and vendors to achieve results according to schedule
- Coordinated with preservation department to design and make new office functional
- Managed Chairman's calendar for all meetings
- Address all hospitality requirements for Chairman and was first point of contact for all meetings
- Travel and itinerary management.
Personal Assistant/Butler to the Chairman
Cadila Pharmaceuticals
Ahmedabad
10.2021 - 08.2022
- Lead and cabin crew in charge for chartered flights
- Developed and implemented performance improvement strategies and plans for new personal assistants to promote continuous improvement
- Managed team of 7 personal assistants
- Completed training for personal assistants and worked towards professional growth of employees
- Successfully managed a team of staff to provide luxury hospitality services to a variety of high profile clients
- Planning and executing formal dinners and events, including managing the guest list, coordinating with vendors, and overseeing the service
- Used coordination and planning skills with other departments and vendors to achieve results according to schedule
- Coordinated with preservation department to design and make new office functional
- Managed Chairman's calendar for all meetings
- Address all hospitality requirements for Chairman and was first point of contact for all meetings
- Travel and itinerary management.
Executive Assistant to the Managing Director & CEO
Sunovaa Tech Pvt. Ltd
Bangalore
10.2020 - 10.2021
- Organized and coordinated conferences and monthly meetings
- Executed ISO audit by coordinating with all departments
- Screened calls and emails and responded accordingly to support executive correspondence
- Processed travel expenses and reimbursements for executive team and senior management group
- Managed travel itinerary for all executives
- Updated spreadsheets and created presentations to support executives
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Worked with senior management to initiate new projects and assist in various processes
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
Sr Cabin Attendant
Indigo Airline
Bangalore
05.2019 - 07.2020
- Conducting pre-flight crew briefing to assign crew positions, review flight conditions, confirm revision status of flight attendant manuals, review selected emergency procedures, and to assess the grooming standard amongst the crew members
- Supervising pre-boarding cabin security and emergency equipment checks to ensure all required equipment is onboard and serviceable, that there are no suspicious packages or items present within the cabin, and to verify that there is no evidence that the security of the cabin has been compromised
- Ensuring that sufficient meals, beverages, bar stock and duty-free items have been boarded, checked for security and appropriately stowed
- In coordination with the captain, commencing passenger boarding at the appropriate time, ensuring that boarding documentation is verified when required and that carry-on baggage conforms to company standards and limitations
- Making appropriate public address (PA) system announcements during boarding and, as appropriate, during all other phases of flight
- Conducting passenger safety briefings/demonstrations, either live or by pre-recorded video
- Ensuring that the total number of passengers on board matches the passenger manifest
- Advising the Captain when boarding is complete and, in coordination with the Captain and Ground Supervisor, ensuring that all cabin doors are closed and secured
- Ensuring that Flight Deck Security is maintained at all times
- Directing the arming (and disarming) of door emergency evacuation slides
- Ensuring that the cabin is secure (passengers seated with seat belts fastened, all cabin baggage stowed and secured, all galleys and lavatories secure) for take-off, landing and at any other time directed by the captain
- Coordinating and directing the efforts of the cabin crew in the event of an inflight fire or other emergency, a medical incident, or an unruly passenger
- In the event of a diversion, or the requirement for an emergency landing or ditching, coordinating with the Captain to obtain the emergency briefing, briefing the cabin crew and supervising the preparation of the cabin and passengers
- Ensuring that the captain is kept aware of any security issue, medical concern, equipment malfunction or any emergency situation in a clear, unambiguous manner.
Cabin Crew In charge
Jet Airways
Bangalore
06.2013 - 04.2019
- Ensuring pre-flight liaison with the captain to ascertain flight details (time, weather, areas of adverse conditions such as turbulence), special instructions and considerations, and to confirm emergency signals
- Conducting pre-flight crew briefing to assign crew positions, review flight conditions, confirm revision status of flight attendant manuals, review selected emergency procedures, and to assess the grooming standard amongst the crew members
- Supervising pre-boarding cabin security and emergency equipment checks to ensure all required equipment is onboard and serviceable, that there are no suspicious packages or items present within the cabin, and to verify that there is no evidence that the security of the cabin has been compromised
- Ensuring that sufficient meals, beverages, bar stock and duty-free items have been boarded, checked for security and appropriately stowed
- In coordination with the captain, commencing passenger boarding at the appropriate time, ensuring that boarding documentation is verified when required and that carry-on baggage conforms to company standards and limitations
- Making appropriate public address (PA) system announcements during boarding and, as appropriate, during all other phases of flight
- Conducting passenger safety briefings/demonstrations, either live or by pre-recorded video
- Ensuring that the total number of passengers on board matches the passenger manifest
- Advising the captain when boarding is complete and, in coordination with the Captain and Ground Supervisor, ensuring that all cabin doors are closed and secured
- Ensuring that Flight Deck Security is maintained at all times
- Directing the arming (and disarming) of door emergency evacuation slides
- Ensuring that the cabin is secure (passengers seated with seat belts fastened, all cabin baggage stowed and secured, all galleys and lavatories secure) for take-off, landing and at any other time directed by the captain
- Coordinating and directing the efforts of the cabin crew in the event of an inflight fire or other emergency, a medical incident or an unruly passenger
- In the event of a diversion, or the requirement for an emergency landing or ditching, coordinating with the Captain to obtain the emergency briefing, briefing the cabin crew and supervising the preparation of the cabin and passengers
- Ensuring that the captain is kept aware of any security issue, medical concern, equipment malfunction or any emergency situation in a clear, unambiguous manner.
Education
Bachelor of Arts - Psychology, Literature and Journalism
Bishop Cotton Women's Christian College
04.2012
Skills
- Planning and Coordination
- Excellent Communication and Interpersonal Skills
- Training and Development
- Filing and data archiving
- Team Management
- Office management
- Hospitality Management
- Guest Relations
Accomplishments
- Successfully executed ISO audit and certification for Sunovaa Tech by coordinating and presenting data from all departments
- Trained professional in First Aid and Safety procedures onboard
- Completed one-month internship at Radio One 94.3
- Completed Journalism workshop with Deccan Herald
- Wrote articles in college newsletter at Bishop Cottons
- Trekked to Mt Everest Base Camp
Personal Information
Title: Executive Assistant
Hobbies and Interests
- Reading
- Travelling
- Gardening
Timeline
Executive Assistant to the Director's
Lenovo India Pvt Ltd
11.2022 - Current
Personal Assistant/Butler to the Chairman
Cadila Pharmaceuticals
10.2021 - 08.2022
Personal Assistant/Butler to the Chairman
Cadila Pharmaceuticals
10.2021 - 08.2022
Personal Assistant/Butler to the Chairman
Cadila Pharmaceuticals
10.2021 - 08.2022
Executive Assistant to the Managing Director & CEO
Sunovaa Tech Pvt. Ltd
10.2020 - 10.2021
Sr Cabin Attendant
Indigo Airline
05.2019 - 07.2020
Cabin Crew In charge
Jet Airways
06.2013 - 04.2019
Bachelor of Arts - Psychology, Literature and Journalism
Bishop Cotton Women's Christian College
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