Summary
Overview
Work History
Education
Timeline
Generic

Purushothaman R

Bengaluru,KA

Summary

Knowledgeable and dedicated customer service professional with extensive experience in BPO industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

8
8
years of professional experience
3
3
years of post-secondary education

Work History

Customer Support Executive

Big Basket
Bangalore, Karnataka
05.2021 - Current

In a chat process for Big basket, what were the concerns with the customer I received, I will check and do the needful on it, with the customer satisfaction

Senior Executive

AEGIS Customer support services private limited
Bangalore, Karnataka
11.2017 - 02.2019

In a voice process for Jio, listen to the customer concern and resolve their issues with escalating to the team.

Education

High School Diploma -

Govt.Boys Hr Sec School
Natrampalli
06.2011 - 04.2012

Diploma - Diploma in Civil

KET Polytechnic College
Krishnagiri
06.2013 - 05.2015

Timeline

Customer Support Executive

Big Basket
05.2021 - Current

Senior Executive

AEGIS Customer support services private limited
11.2017 - 02.2019

Diploma - Diploma in Civil

KET Polytechnic College
06.2013 - 05.2015

High School Diploma -

Govt.Boys Hr Sec School
06.2011 - 04.2012
Purushothaman R