RAGHAV P
Product Manager
Bengaluru
Summary
Experienced product manager skilled in product strategy, roadmap development, and cross-functional collaboration. Proven track record of successfully executing product launches and managing the entire product lifecycle. Proficient in Agile methodologies, data analysis, and decision-making to drive business growth. Seeking a fast-paced and innovative environment to apply skills.
Overview
3
3
years of professional experience
Work History
Product Manager
CareStack
1 2022 - 1 2024
- Implemented Subscription billing automation managing over $16 million annually across multiple geographies for 430+ customers
- Developed "CLM" a product to manage contracts and onboard customers, enabled sales to configure and dispatch contracts worth $3 million annually
- Introduced a new payment option that reduced payment-related customer churn, saving the organization up to $1.1 million in customer lifetime value
- Launched a customer portal that cut CareStack's support time and costs by reducing billing queries by 83% and created a data lake to represent customer insights empowering Account and Product managers to drive growth
- Led cross-functional team of 21 members through the entire product lifecycle, from roadmap to launch, using metrics for continuous improvement
- Aligned product strategy with business goals and managed stakeholder communications.
Designer
Tata Consultancy Services-Innovation Labs
01.2019 - 01.2022
- Contributed to the design and development of the innovative Fork- type Autonomous Mobile Robot, Palpicker, accelerating e-commerce operations
- Conducted market research across Europe on 15+ companies, optimized dimensions and pricing for market competitiveness
- Played a key role in engineering a unique fork design, reducing lifting time by 13%, contributing to the Best Product Design Award
- Actively participated in research projects on a compliant gripper, climbing robot for AS/RS, and adjustable wheel track.
Education
B.Tech -
Government Engineering College
Thrissur, India2019
Skills
BRDs/PRDs
SQL
Market Research
Stakeholder Management
Agile Methodologies
Critical Thinking
Product Lifecycle Management
Product Development
Project Planning
Product Vision and Strategy
Awards
- 2- Patents in Europe and US
- 1st Prize for presenting a paper in an international conference
Timeline
Designer
Tata Consultancy Services-Innovation Labs
01.2019 - 01.2022
Product Manager
CareStack
1 2022 - 1 2024
B.Tech -
Government Engineering College
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