rahul kumar
Khatima,UT
Summary
Dedicated and adaptable associate with expertise in guest relations and sales support. Known for strong attention to detail and ability to foster team collaboration, contributing to improved service delivery and operational success.
Overview
1
1
Language
9
9
years of professional experience
Work History
Front Office Associate
HOTEL CITADELL DE DAMAN
03.2024 - Current
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Assisted guests with inquiries, providing exceptional customer service and support.
- Coordinated reservations using hotel management software to optimize occupancy rates.
- Maintained accurate records of guest information and billing transactions.
Food & Beverage Operational Assistant
SHERATON GRAND BENGALURU WHITEFIELD
06.2017 - 02.2020
- Coordinated with kitchen and service staff to ensure timely order delivery.
- Streamlined food and beverage operations to enhance guest satisfaction.
- Trained new team members on operational procedures and customer service standards.
Education
High School Diploma -
G.I.C. SAIJANA KHATIMA
SAIJANA KHATIMA 04.2001 -
Skills
Guest relations
Sales support
Scheduling appointments
Meeting coordination
Report generation
Reservation management
Hotel management software
Problem-solving skills
Timeline
Front Office Associate
HOTEL CITADELL DE DAMAN
03.2024 - Current
Food & Beverage Operational Assistant
SHERATON GRAND BENGALURU WHITEFIELD
06.2017 - 02.2020
High School Diploma -
G.I.C. SAIJANA KHATIMA
04.2001 -