Music and Chess
Rahul Misra
Bengaluru,KA
Summary
Financial operations professional with 15 years of expertise in the U.S. Residential Mortgage, Annuities, and
NCDs operations. Adept at ensuring compliance, accuracy, and operational efficiency while supporting
organizational growth. Known for a positive attitude, adaptability, and a strong commitment to leveraging skills
and knowledge to drive success for both self and company.
Overview
3
3
Languages
18
18
years of professional experience
Work History
Senior Security Operations Representative/ Analyst
Wells Fargo
Bangalore
11.2023 - 04.2026
- Reviewed and verified all initial and final documents, including 1003, Note, Title documents, 1004, Credit Report, income documents, Asset Statements, AUS Approval, VOE, Purchase Contract, and other vital borrower information (Name, SSN, DOB, source of income, assets, liabilities) for all loan types (FHA, VA, Conventional), as per the client-provided checklist.
Submitted verified loan packages directly to the underwriter for approval, and routed failed loans to the production support team.
I worked in the IRA Liquidation team to process liquidation requests.
Senior Analyst
Pretium
Bangalore
11.2022 - 11.2023
- Managed vendor invoices by reviewing, validating, and ensuring timely entry into financial systems.
- Processed payments accurately while adhering to company policies and compliance standards.
- Coordinated with vendors to resolve discrepancies, maintain positive relationships, and ensure smooth transactions.
- Streamlined accounts payable by identifying process improvements that reduced errors and improved efficiency.
Senior Analyst
FirstSource Solutions Limited
Bangalore
11.2020 - 11.2022
- Performed employment verifications through both written and verbal communication.
- Uploaded verified information and supporting documents into LOS Encompass to ensure accurate loan processing.
- Reviewed and verified all initial and final documents including 1003, Note, Title documents, 1004, Credit Report, income documents, Asset Statements, AUS Approval, VOE, Purchase Contract, and other vital borrower information (Name, SSN, DOB, source of income, assets, liabilities) for all loan types (FHA, VA, Conventional) as per the client-provided checklist.
- Submitted verified loan packages directly to the underwriter for approval and routed failed loans to the production support team.
Assistant Manager
Srei Equipment Finance Ltd.
Kolkata
08.2017 - 02.2019
- Coordinated with stakeholders including Registrar, Tax, Accounts, Banks, Treasury, Legal teams, and Investors to ensure smooth financial operations.
- Managed investor payments by overseeing interest and redemption disbursements with accuracy and timeliness.
- Resolved investor complaints raised through RBI Banking Ombudsman, SEBI, and Trustee channels, ensuring compliance and client satisfaction.
- Ensured regulatory compliance by adhering to RBI, SEBI, and Trustee guidelines in all investor-related processes.
- Strengthened investor relations through proactive communication, issue resolution, and transparent financial reporting.
Senior Process Associate
Tata Consultancy Services
Kolkata
12.2011 - 07.2017
- Worked with Escrow Management System (EMS)
- Worked with closing team to review all documents, fees and closing costs, ensuring accuracy and compliance.
- Submitted finalized documentation to the funding team for timely processing of funds.
- Reviewed and verified all initial and final documents including 1003, Note, Title documents, 1004, Credit Report, income documents, Asset Statements, AUS Approval, VOE, Purchase Contract, and other vital borrower information (Name, SSN, DOB, source of income, assets, liabilities) for all loan types (FHA, VA, Conventional) as per the client-provided checklist.
- Submitted verified loan packages directly to the underwriter for approval and routed failed loans to the production support team.
- Handled retirement quotations by preparing accurate calculations and documentation for client retirement plans.
- Worked on 401k plans within the Gone Away and retirement quote team, ensuring compliance with regulatory requirements and company policies.
- Prepared and managed various reports including pending external, pending internal, refer-to-onshore, and cherry-picking reports, and submitted updates to management on a daily, weekly, and monthly basis.
Customer Relation Officer
HTMT Global Solutions
Durgapur
05.2010 - 07.2011
- Provided customer support for connectivity issues, ensuring timely resolutions that enhanced client experience.
- Addressed service inquiries on internet access, effectively guiding customers through troubleshooting steps to resolve issues.
- Delivered customer support by assisting clients with connectivity issues, and ensuring timely resolution.
- Ensured customer satisfaction through clear communication and proactive follow-ups, delivering reliable service support.
Customer Relation officer
HTMT Global Solutions
Durgapur
05.2008 - 12.2009
- Provided customer support for connectivity issues, ensuring timely resolutions that enhanced client experience.
- Addressed service inquiries on internet access, effectively guiding customers through troubleshooting steps to resolve issues.
- Delivered customer support by assisting clients with connectivity issues, and ensuring timely resolution.
- Ensured customer satisfaction through clear communication and proactive follow-ups, delivering reliable service support.
Education
Graduation - Accounts, Tax, Costing, Auditing, Business math
Burdwan University
Asansol, India01-2007
XII - Commerce
West Bengal Board of Higher Secondary Education
Asansol, India01-2004
X - Matriculation
West Bengal Board of Secondary Education
Asansol, India01-2002
Skills
Advanced Excel, MIS Reporting
NCDs Operations & Servicing, Customer relation
Mortgage Underwriter, Closing, Post funding audit, Pre-purchase review
Annuities, Wealth management, Liquidation, IRA, 401K
Work under pressure
Team facilitator
Embraces challenges
Interests
Declaration:
I hereby declare that the facts furnished as above are true to best of my knowledge. Documentary evidence will be provided if required. (Rahul Misra)
Timeline
Senior Security Operations Representative/ Analyst
Wells Fargo
11.2023 - 04.2026
Senior Analyst
Pretium
11.2022 - 11.2023
Senior Analyst
FirstSource Solutions Limited
11.2020 - 11.2022
Assistant Manager
Srei Equipment Finance Ltd.
08.2017 - 02.2019
Senior Process Associate
Tata Consultancy Services
12.2011 - 07.2017
Customer Relation Officer
HTMT Global Solutions
05.2010 - 07.2011
Customer Relation officer
HTMT Global Solutions
05.2008 - 12.2009
Graduation - Accounts, Tax, Costing, Auditing, Business math
Burdwan University
XII - Commerce
West Bengal Board of Higher Secondary Education
X - Matriculation
West Bengal Board of Secondary Education