Music and Chess
Rahul Misra
Senior Analyst
Bangalore
Summary
Financial operations professional with 15 years of expertise in the U.S. Residential Mortgage, Annuities, and NCDs operations. Adept at ensuring compliance, accuracy, and operational efficiency while supporting organizational growth. Known for a positive attitude, adaptability, and a strong commitment to leveraging skills and knowledge to drive success for both self and company.
Overview
3
3
Languages
18
18
years of professional experience
Work History
Senior Security Operations Representative/ Analyst
Wells Fargo
11.2023 - 04.2026
- Reviewed and verified all initial and final documents, including 1003, Note, Title documents, 1004, Credit Report, income documents, Asset Statements, AUS Approval, VOE, Purchase Contract, and other vital borrower information (Name, SSN, DOB, source of income, assets, liabilities) for all loan types (FHA, VA, Conventional), as per the client-provided checklist.
- Submitted verified loan packages directly to the underwriter for approval, and routed failed loans to the production support team.
- Also validated IRA liquidation forms, ensured compliance with process instructions, and submitted requests to carriers for fund release to custodial accounts.
- Managed sensitive cases, including death, divorce, and account type changes (IRA to ROTH), ensuring accuracy and adherence to IRS regulations.
- Identified errors in documentation and implemented corrections to maintain compliance and efficiency.
- Maintained continuous communication with the U.S. Stakeholders and carriers should resolve escalations promptly.
Senior Analyst
Pretium
11.2022 - 11.2023
- Managed vendor invoices by reviewing, validating, and ensuring timely entry into financial systems.
- Coordinated with vendors to resolve discrepancies, maintain positive relationships, and ensure smooth transactions.
- Streamlined accounts payable by identifying process improvements that reduced errors and improved efficiency.
Senior Analyst
FirstSource Solutions Limited
11.2020 - 11.2022
- Performed employment verifications through both written and verbal communication.
- Uploaded verified information and supporting documents into LOS Encompass to ensure accurate loan processing.
- I worked in the title data entry process, where I searched for property details such as the address, county, and parcel ID. My role involved accurately feeding this information into the system to ensure proper record management.
Assistant Manager
Srei Equipment Finance Ltd.
08.2017 - 02.2019
- Coordinated with stakeholders, including the Registrar, Tax, Accounts, Banks, Treasury, Legal teams, and Investors, to ensure smooth financial operations.
- Managed investor payments by overseeing interest and redemption disbursements with accuracy and timeliness.
- Resolved investor complaints raised through RBI Banking Ombudsman, SEBI, and Trustee channels, ensuring compliance and client satisfaction.
- Ensured regulatory compliance by adhering to RBI, SEBI, and trustee guidelines in all investor-related processes.
- Strengthened investor relations through proactive communication, issue resolution, and transparent financial reporting.
Senior Process Associate
Tata Consultancy Services
12.2011 - 07.2017
- Worked with the Escrow Management System (EMS) and followed the waterfall method.
- Worked with the closing team to review all documents, fees, and closing costs, ensuring accuracy and compliance.
- Submitted finalized documentation to the funding team for the timely processing of funds.
- Reviewed and verified all initial and final documents, including 1003, Note, Title documents, 1004, Credit Report, income documents, Asset Statements, AUS Approval, VOE, Purchase Contract, and other vital borrower information (Name, SSN, DOB, source of income, assets, liabilities) for all loan types (FHA, VA, Conventional), as per the client-provided checklist.
- Submitted verified loan packages directly to the underwriter for approval, and routed failed loans to the production support team.
- Handled retirement quotations by preparing accurate calculations and documentation for client retirement plans.
- Worked on 401(k) plans within the Gone Away and Retirement Quote team, ensuring compliance with regulatory requirements and company policies.
- Prepared and managed various reports, including pending external, pending internal, refer-to-onshore, and cherry-picking reports, and submitted updates to management on a daily, weekly, and monthly basis.
Customer Relation Officer
HTMT Global Solutions
05.2010 - 07.2011
- Addressed service inquiries on internet access, effectively guiding customers through troubleshooting steps to resolve issues.
- Ensured customer satisfaction through clear communication and proactive follow-ups, delivering reliable service support.
Customer Relation Officer
HTMT Global Solutions
05.2008 - 12.2009
- Addressed service inquiries on internet access, effectively guiding customers through troubleshooting steps to resolve issues.
- Ensured customer satisfaction through clear communication and proactive follow-ups, delivering reliable service support.
Education
Graduation - Accounts, Tax, Costing, Auditing, Business math
Burdwan University
Asansol, India01-2007
Skills
Advanced Excel, MIS Reporting
NCDs Operations & Servicing, Customer relation
Mortgage Pre-Underwriter, Closing, Post funding audit, Pre-purchase review
Annuities, Wealth management, Liquidation, IRA, 401K
Work under pressure
Team facilitator
Embraces challenges
Interests
Timeline
Senior Security Operations Representative/ Analyst
Wells Fargo
11.2023 - 04.2026
Senior Analyst
Pretium
11.2022 - 11.2023
Senior Analyst
FirstSource Solutions Limited
11.2020 - 11.2022
Assistant Manager
Srei Equipment Finance Ltd.
08.2017 - 02.2019
Senior Process Associate
Tata Consultancy Services
12.2011 - 07.2017
Customer Relation Officer
HTMT Global Solutions
05.2010 - 07.2011
Customer Relation Officer
HTMT Global Solutions
05.2008 - 12.2009
Graduation - Accounts, Tax, Costing, Auditing, Business math
Burdwan University
Languages
English
Hindi
Bengali
Declaration:
I hereby declare that the facts furnished as above are true to best of my knowledge. Documentary evidence will be provided if required. (Rahul Misra)