RAJARAJESWARI NARAPARAJU
HR Shared Service Delivery Executive
Mumbai
Summary
HR professional with aviation industry experience, specializing in talent acquisition and HR operations. Skilled in end-to-end recruitment, stakeholder coordination, and delivering strong employee and customer experiences in fast-paced environments.
Overview
2027
2027
years of professional experience
Work History
HR Shared Services Associate
Accenture
10.2025 - Current
- Managed ATS pipelines, ensuring timely updates and reporting while reviewing 100+ applications daily.
- Provided HR Shared Services support for U.S. stakeholders, including pre-employment checks and documentation compliance.
- Coordinated virtual interviews across time zones and supported seamless onboarding.
- Handled candidate and employee queries via calls and emails, ensuring prompt resolution.
- Managed end-to-end employee lifecycle management (onboarding, data changes, termination, retirement) across Workday and Workday VNDLY, ensuring data accuracy and SLA adherence.
- Delivered HR operations support by resolving 15+ daily tickets via ServiceNow and SMC, supporting a global workforce.
- Maintained employee data management in compliance with U.S. state labor laws, minimizing risk and ensuring audit readiness.
- Generated daily and weekly reports, tracking SLA performance, team targets, and key HR metrics.
- Conducted ticket audits to identify process gaps and contributed to creating SOPs and DTPs, improving team efficiency and standardization.
Talent Acquisition Specialist
Immunoshop
01.2025 - Current
- Led full-cycle recruitment for 6+ head office roles across India, including niche positions, within 5 months.
- Partnered with hiring managers to define requirements and align hiring with business goals.
- Managed end-to-end hiring: sourcing, screening, interviews, background checks, offer negotiation, and onboarding.
- Built talent pipelines via job portals, social media, and networking; recruited across multiple functions (Sales, Admin, Service, etc.).
- Implemented recruitment software, and streamlined onboarding and HRMS processes to improve efficiency.
- Managed vendors, trained interns and management trainees, and contributed to HR policies, SOPs, and employee engagement initiatives.
- Implemented HR policies and processes across all HQ departments to bring structure and consistency.
- Ensured teams followed rules and maintained smooth, organized operations.
- Supported the implementation of Zoho Expense to digitize expense management and standardize processes across all HQ departments.
HR Operations Executive (Contractual Employment)
Accenture
09.2024 - 01.2025
- Oversaw candidate lifecycle activities, including application screening (100+ daily), and maintaining accurate pipeline records using ATS.
- Delivered HR support for the U.S. Operations by managing background checks, documentation, and onboarding processes.
- Scheduled and coordinated interviews across global time zones, while resolving candidate and employee queries via multiple channels.
- Enhanced HR processes by introducing tracking systems, improving communication flow, and maintaining up-to-date process documentation.
HR & Admin Executive (Contractual Employment)
WebEngage
9 2022 - 4 2023
- Managed end-to-end onboarding for 10+ employees weekly, ensuring accurate documentation, background verification, and smooth joining experience.
- Coordinated post-offer activities including asset allocation, access creation, and vendor onboarding (from sourcing to shortlisting and final onboarding), along with raising POs.
- Enhanced employee experience through onboarding initiatives, engagement activities, and L&D support.
- Audited and maintained employee data for 250+ records, supporting HRMS implementation and ensuring data accuracy.
- Assisted in recruitment coordination and managed vendor contracts in collaboration with legal teams.
- Supported exit processes and HR/Admin audits, ensuring compliance and seamless operations.Managed end-to-end onboarding for 10+ employees weekly, ensuring accurate documentation, background verification, and smooth joining experience.
- Coordinated post-offer activities including asset allocation, access creation, and vendor onboarding (from sourcing to shortlisting and final onboarding), along with raising POs.
- Enhanced employee experience through onboarding initiatives, engagement activities, and L&D support.
- Audited and maintained employee data for 250+ records, supporting HRMS implementation and ensuring data accuracy.
- Assisted in recruitment coordination and managed vendor contracts in collaboration with legal teams.
- Supported exit processes and HR/Admin audits, ensuring compliance and seamless operations.
Cabin Attendant
Interglobe Aviation Ltd (Indigo)
02.2021 - 07.2022
- Operated and attended 380+ flights, and served 10,000+ passengers over a span of 580+ flying hours
- Identify, document, and analyze, cabin maintenance issues and promptly report findings to the Lead
- Operated ad hoc flights at short notice to meet company objectives, and received appreciation for the same
- Oversaw the comfort, safety and security of all passengers by way of a passenger friendly and process centric work ethic
- Ensured timely completion of tasks in line with cabin, cargo and equipment specific pre-flight requirements - Received 3+ 6E Claps - an appreciation for completing tasks within strict deadlines to ensure flight punctuality
- Addressed and resolved conflicts and issues with travelers and ensured satisfaction for elderly passengers
- Met daily sales targets to company and passenger satisfaction
Associate, Account Management
Sutherland Global Services
01.2020 - 09.2020
- Schlumberger Project - Ensured logistics compliance in line with driver and vehicle control standards as specified by the client, for dispatches
Education
Bachelors of Mass Media -
SIES College of Arts, Science And Commerce
Skills
Applicant Tracking Systems - Skillet, Fountain, ZOHO
HRIS Platforms-GreytHR, Darwinbox, ZOHO People
Microsoft Office Suite -Excel, Word, PowerPoint
Recruitment Tools-LinkedIn Recruiter, Naukri
Other Software- Sprinto, Asana
Timeline
HR Shared Services Associate
Accenture
10.2025 - Current
Talent Acquisition Specialist
Immunoshop
01.2025 - Current
HR Operations Executive (Contractual Employment)
Accenture
09.2024 - 01.2025
Cabin Attendant
Interglobe Aviation Ltd (Indigo)
02.2021 - 07.2022
Associate, Account Management
Sutherland Global Services
01.2020 - 09.2020
HR & Admin Executive (Contractual Employment)
WebEngage
9 2022 - 4 2023
Bachelors of Mass Media -
SIES College of Arts, Science And Commerce