Rajat Bandekar
Corlim
Summary
Results-oriented professional seeking a position in a renowned firm known for its challenging and creative environment. Dedicated and eager to contribute to organizational goals through knowledge updates and diligent efforts. Strengths include effective communication, relationship building, and problem-solving skills. Previous roles involved fostering positive interactions with customers, enhancing client satisfaction and boosting company reputation through courteous service.
Overview
7
7
years of professional experience
Work History
Sr Representative Operations
Concentrix
Bangalore
07.2022 - Current
- Resolved escalated customer complaints in a timely manner.
- Advised customers on product features and usage techniques to maximize their experience.
- Maintained up-to-date knowledge of products, services, pricing plans, promotions.
- Mentored junior staff members in providing excellent customer service.
- Confirmed that customers received efficient resolution to problems by researching issues and providing adequate information.
- Displayed strong telephone etiquette, effectively handling difficult calls.
<ul> <li>Implemented production schedules</li> <li>Executed systematic evaluations to ensure product standards</li> <li>Coordinated operator workload distribution</li> <li>Ensuring accurate maintenance of documentation</li> <li>Performed routine machine upkeep</li> <li>Provided solutions for client problems</li> </ul>
Sai Rubbers Industry
09.2020 - 05.2022
- Implemented production schedules
- Executed systematic evaluations to ensure product standards
- Coordinated operator workload distribution
- Ensuring accurate maintenance of documentation
- Performed routine machine upkeep
- Provided solutions for client problems
<ul> <li>Ensured standards of cleanliness after room servicing</li> <li>Organizing assignments for maintenance workers</li> <li>Supervised the maintenance of entire facility's rooms</li> <li>Handled comprehensive hotel maintenance tasks</li> <li>Delegating duties to housekeeping personnel</li> <li>Strengthened client engagement</li> <li>Streamlined inventory processes</li> <li>Generated daily, weekly, and monthly reports</li> </ul>
Quarto Da Casa Vianney
10.2019 - 03.2020
- Ensured standards of cleanliness after room servicing
- Organizing assignments for maintenance workers
- Supervised the maintenance of entire facility's rooms
- Handled comprehensive hotel maintenance tasks
- Delegating duties to housekeeping personnel
- Strengthened client engagement
- Streamlined inventory processes
- Generated daily, weekly, and monthly reports
<ul> <li>Developed strategic production plans</li> <li>Maintained compliance with safety protocols</li> <li>Setting quality benchmarks</li> <li>Managed inventory and placed purchase orders</li> <li>Estimated and discussed budgets with clients</li> <li>Coordinating work assignments</li> </ul>
At Aqua Shine Systems
01.2019 - 09.2019
- Developed strategic production plans
- Maintained compliance with safety protocols
- Setting quality benchmarks
- Managed inventory and placed purchase orders
- Estimated and discussed budgets with clients
- Coordinating work assignments
<ul> <li>Assessed and verified the standards of incoming materials</li> <li>Conducted weld quality inspections</li> <li>Completed thorough quality check on finished products</li> </ul>
At Aqua Shine Systems
09.2018 - 01.2019
- Assessed and verified the standards of incoming materials
- Conducted weld quality inspections
- Completed thorough quality check on finished products
<ul> <li>Led quality control initiatives in the department</li> </ul>
At Aqua Shine Systems
02.2018 - 09.2018
- Led quality control initiatives in the department
<ul>
<li>Handled customer inquiries and resolved issues effectively</li>
</ul>
08.2017 - 12.2017
- Handled customer inquiries and resolved issues effectively
Education
Diploma in Mechanical Engineering - Mechanical Engineering
01/2017
01.2017
HSSC - Science
01/2014
01.2014
Skills
- Customer rapport
- Customer Relations
- Systems and software expertise
- Customer rapport
- Customer Relations
- Systems and software expertise
Internship at Aviza Technologies, Goa
- Worked in Quality Control Department
- Worked in Assembly line
- Worked in Fabrication Department
Hobbies and Interests
Reading, Playing chess, Cricket and Basketball
Disclaimer
I declare that the information stated above is true to the best of my knowledge.
Timeline
Sr Representative Operations
Concentrix
07.2022 - Current
<ul> <li>Implemented production schedules</li> <li>Executed systematic evaluations to ensure product standards</li> <li>Coordinated operator workload distribution</li> <li>Ensuring accurate maintenance of documentation</li> <li>Performed routine machine upkeep</li> <li>Provided solutions for client problems</li> </ul>
Sai Rubbers Industry
09.2020 - 05.2022
<ul> <li>Ensured standards of cleanliness after room servicing</li> <li>Organizing assignments for maintenance workers</li> <li>Supervised the maintenance of entire facility's rooms</li> <li>Handled comprehensive hotel maintenance tasks</li> <li>Delegating duties to housekeeping personnel</li> <li>Strengthened client engagement</li> <li>Streamlined inventory processes</li> <li>Generated daily, weekly, and monthly reports</li> </ul>
Quarto Da Casa Vianney
10.2019 - 03.2020
<ul> <li>Developed strategic production plans</li> <li>Maintained compliance with safety protocols</li> <li>Setting quality benchmarks</li> <li>Managed inventory and placed purchase orders</li> <li>Estimated and discussed budgets with clients</li> <li>Coordinating work assignments</li> </ul>
At Aqua Shine Systems
01.2019 - 09.2019
<ul> <li>Assessed and verified the standards of incoming materials</li> <li>Conducted weld quality inspections</li> <li>Completed thorough quality check on finished products</li> </ul>
At Aqua Shine Systems
09.2018 - 01.2019
<ul> <li>Led quality control initiatives in the department</li> </ul>
At Aqua Shine Systems
02.2018 - 09.2018
<ul>
<li>Handled customer inquiries and resolved issues effectively</li>
</ul>
08.2017 - 12.2017
Diploma in Mechanical Engineering - Mechanical Engineering
01/2017
HSSC - Science
01/2014
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