Rajath Nayak B
Housekeeping And Facility Operations
Udupi
Summary
Dynamic professional with extensive experience in housekeeping operations and facilities management at Welcomgroup Graduate School of Hotel Administration. Proven track record in optimizing inventory control and enhancing student training programs. Skilled in SOP audits and team supervision, fostering a culture of excellence and accountability. Committed to delivering exceptional service and operational efficiency.
Overview
4
4
years of professional experience
5
5
Certifications
1
1
Language
Work History
Tutor (Facility Operation and Academic)
Welcomgroup Graduate School Of Hotel Administration(A Constituent Unit of Manipal Academy of Higher Education, Manipal)
03.2023 - Current
- Led the pre-opening planning and operational setup of the new institutional building, following the complete campus relocation in 2023.
- Managed end-to-end housekeeping operations, ensuring compliance with international hygiene, sanitation, and safety standards.
- Supervised daily, periodic, and deep cleaning schedules across academic and operational areas.
- Coordinated and supervised preventive and breakdown maintenance, including electrical, plumbing, and civil works.
- Managed a team of 44 housekeeping associates and 2 supervisors, including manpower planning, duty rosters, performance monitoring, and discipline.
- Designed, implemented, and audited housekeeping SOPs and inspection checklists; reviewed supervisors’ inspection reports.
- Managed institution-wide inventory and stock control, ensuring optimal availability and cost efficiency.
- Oversaw laundry operations, including linen handling, quality control, and workflow management.
- Assisted in the procurement and selection of housekeeping machinery and equipment, aligning with operational requirements.
- Implemented chemical cost-control initiatives, resulting in optimized consumption, and reduced operational expenses.
- Played a key role in uniform management, coordinating selection, purchase orders, vendor liaison, distribution, and bill settlement for staff and students.
- Coordinated housekeeping support for banquets, conferences, and institutional events, ensuring hotel-standard setup and restoration.
- Executed basic floral arrangements for official events and VIP functions.
- Acted as a central coordination point between management, vendors, maintenance teams, and academic departments.
- Delivered theory and practical training in hotel housekeeping for BHM students, aligned with industry standards.
- Conducted hands-on practical sessions focusing on cleaning techniques, guestroom setup, laundry operations, and safety procedures.
- Mentored 15 students, providing academic guidance, skill development support, and professional grooming.
- Supervised on-the-job training (OJT) of students at Fortune Inn Valley View, Manipal, coordinating training schedules, and evaluating performance.
- Conducted internal assessments, practical examinations, and viva voce for housekeeping subjects.
- Prepared student progress reports, evaluation charts, and performance records.
- Actively planned and conducted skill enhancement and training programs for students and housekeeping staff.
- Supported students in developing industry-ready housekeeping skills, and professional work ethics.
Quality Controller
Manipal Technologies
02.2022 - 02.2023
- Improved customer satisfaction by promptly addressing complaints and resolving product-related concerns.
Education
Master of Arts - Tourism And Travel Management
School of Tourism And Hospitality Service Management
New Delhi, India 04.2001 -
Bachelor of Science - Hospitality Management
Udupi Institute of Hotel And Tourism Science
Manipal, India 04.2001 -
Skills
Housekeeping Operations
Pre-Opening Management
Facilities & Maintenance Coordination
Manpower Supervision
SOP & Checklist Audits
Laundry Management
Inventory & Cost Control
Event & Banquet Support
Training & Mentoring
Certification
ISO Awareness Training (QMS ISO 9001:2015 & EMS ISO 14001:2015)
Timeline
Design Thinking Specialization (University of Virginia, Coursera)
05-2025
Leadership Skills – IIM Ahmedabad (Coursera)
05-2025
ISO Awareness Training (QMS ISO 9001:2015 & EMS ISO 14001:2015)
09-2024
Completed cross-industry exposure training, gaining hands-on operational experience across hospitality, facilities management, and institutional service environments.
07-2024
Successful Negotiation: Essential Strategies and Skills – University of Michigan (Coursera)
04-2023
Tutor (Facility Operation and Academic)
Welcomgroup Graduate School Of Hotel Administration(A Constituent Unit of Manipal Academy of Higher Education, Manipal)
03.2023 - Current
Quality Controller
Manipal Technologies
02.2022 - 02.2023
Master of Arts - Tourism And Travel Management
School of Tourism And Hospitality Service Management
04.2001 -
Bachelor of Science - Hospitality Management
Udupi Institute of Hotel And Tourism Science
04.2001 -