Rajesh Kumar R
SCCM & Intune Administrator
Iyyappanthangal
Summary
Dynamic systems management expert with extensive experience in deploying, configuring, and maintaining SCCM environments, along with proficiency in Intune management and Azure VM support. A collaborative professional known for adaptability to evolving technical requirements, ensuring reliable and efficient system operations. Skilled in troubleshooting, patch management, and software distribution, consistently delivering impactful results within team settings. Recognized for exceptional problem-solving abilities, reliability, and a steadfast commitment to achieving optimal performance.
Overview
18
18
years of professional experience
2
2
Certifications
1
1
Language
Work History
SCCM & Intune Admin
Tata Consultancy Services
Chennai
01.2015 - Current
- Experience in administering SCCM environment
- Experience in Intune management
- Autopilot Hash uploads
- Packaging of application to be pushed to machine on regular updates.
- Create/Edit/Delete/Deploy Collections (both user and Device)
- Creating DP role, boundaries and assigning appropriate boundary group
- Handled SCCM version upgrade from CB 1806 to 1910(MECM)
- Managing 5 environments with more than 55K + endpoints
- Managing 3K + Distribution points in the environment
- Configuring/troubleshooting Distribution points
- Proactively monitoring Components and health Checks
- Handled Deployment issues in Distribution points
- Performed rate limit and speed throttling for distribution
- Guided multiple teams for task sequence and deployment issues
- Performing scheduled maintenance activities
- Experience in managing Azure VM
- Worked with the project team in implementing a new environment.
- Mentored junior engineers in advanced concepts, fostering professional development within the team.
- Maintained stability, integrity and efficient operation of information systems supporting organizational functions.
- Worked well in a team setting, providing support and guidance.
Sr.System Engineer
Tech Mahindra IT Service Ltd
Chennai
01.2010 - 01.2015
- Monitoring Application server and Windows update server.
- Performing Installation and updates of windows patches with WSUS, drivers patch anti-virus and application patches.
- Performing system builds and configurations (both laptop and desktop), repairing and replacing systems, and performing scheduled and other data backups as necessary.
- Ability to troubleshoot issues such as application issues, printing issues, networking problems and virus related.
- Troubleshooting and managing business application.
- Experience in installing, upgrading and maintaining computer and networking hardware, software, printers.
- Proven record of Monitoring server and network activities, reporting them to network team. Handled LAN related issues by self to avoid user downtime.
- Providing support to Network Staff in various administrative tasks as well as general office administration.
- Project: Religare Securities Ltd
Remote Support Engineer
HCL Info Systems Ltd
01.2008 - 01.2010
- Responsible for attending calls routed from IT service Desk on daily basis.
- Hardware and software installation and troubleshooting, escalation of hardware calls to vendor and follow up till closure of the same.
- Working in terminal server’s environment.
- Troubleshooting windows and basic network issues.
- Knowledge in LANDesk remote tool.
- Configuring print servers and network printers.
- Taking care of branch roll-out project.
- Training end-users on usage of new applications and technologies.
- Configuring and troubleshooting OUTLOOK and Lotus client.
- Remotely solving technical issues for clients
- Providing support for PAN India branches and act as a central support team.
- Hardware and software installation and troubleshooting, escalation of hardware calls to Vendor support team
- Installing OS, anti-virus, applications and updating the OS patches, anti-virus patterns
- Client: HDFC Mumbai.
Education
Bachelor of Engineering - Computer Science
Valliammai Engineering College
Chennai01.2006
Skills
SCCM Administration
Site system role configuration,Creating Boundaries and Boundary Group
Remediating SCCM Client issues
Monitoring, troubleshooting deployment and distribution issues
Site Upgrade
Intune Administration
undefinedCertification
ITIL V3 Foundation
Accomplishments
- Received best performer award from client
- Completed SCCM Administration Certificate in Linkedin
- Additional responsibility included to work as server admin
- Assigned to take care of Symantec management console.
- Assigned to monitor application servers and anti-virus servers.
- Assigned to look out Risk Management systems
Timeline
SCCM & Intune Admin
Tata Consultancy Services
01.2015 - Current
Sr.System Engineer
Tech Mahindra IT Service Ltd
01.2010 - 01.2015
Remote Support Engineer
HCL Info Systems Ltd
01.2008 - 01.2010
Bachelor of Engineering - Computer Science
Valliammai Engineering College
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