RAJINDER SINGH RANA
Summary
Dynamic and results-driven Retail Head with over 20 years of experience in managing retail operations , driving sales growth, and leading high-performing teams . Proven track record in enhancing customer experiences and achieving business objectives in the technology retail sector, particularly within Apple Premium Reseller environments.
Proven track record in managing both Exclusive Brand Outlets (EBOs) and Multi-Brand Outlets (MBOs) in various formats. International exposure in the Gulf countries, with significant contributions in India and the UAE.
Overview
24
24
years of professional experience
Work History
Business Head
Apple Premium Partner - Venus Data Products
Surat, Gujarat
2023.12 - Current
- Lead and oversee daily operations across multiple retail locations, ensuring alignment with company standards and Apple guidelines.
- Develop and implement strategic plans to drive sales growth, achieving a consistent increase in revenue year-over-year.
- Foster a customer-centric culture, enhancing the in-store experience and ensuring high levels of customer satisfaction and loyalty.
- Recruit, train, and mentor store managers and staff, promoting professional development and high-performance standards.
- Collaborate with Apple representatives to ensure optimal product availability and merchandising.
- Analyses financial reports and KPIs to identify areas for improvement and implement corrective actions.
- Plan and execute marketing and promotional campaigns to boost foot traffic and sales.
- Maintain compliance with all company policies, procedures, and safety standards.
Business Manager
Apple Premium Reseller - iDelta Electronics Services
Meerut, U.P
2021.09 - 2023.09
Business Unit Head
Shoppers Stop Limited
Amritsar, Punjab
2020.02 - 2021.08
Area Business Manager
Reliance Retail - Reliance Digital
Gurgaon. Haryana
2016.10 - 2019.11
Senior Store Manager
Landmark Arabia - Home Centre
Riyadh
2014.10 - 2016.05
Senior Store Manager
Jumbo Electronics LLC
Dubai
2007.04 - 2013.05
Area Sales Manager
Aero Club - Woodland Shoes
Kolkata
2004.04 - 2007.03
Boutique Manager
Sports & Leisure Apparels Ltd - Lacoste
New Delhi
2002.09 - 2004.03
Senior Sales Executive
Planet Sports India Pvt Ltd
2000.09 - 2002.08
Education
M.B.A - Retail & Marketing management -
Nobel Institute of Management & Engineering Studies
Allahabad, INDIA05.2008
Bachelor of Arts -
University of Delhi
New Delhi, INDIA09.2000
High School -
The Air Force School
New Delhi, INDIA1996-06
Skills
- Retail & Brand Management
- Sales Leadership
- Customer Experience Optimization
- Team Development and Leadership
- Inventory Management
- Strategic Planning and Execution
- Financial Analysis and Budgeting
- Marketing and Promotions
- Technology and Product Knowledge (Apple Ecosystem)
- Project Management - NSO
- Sales Forecasting
Certifications & trainings
- Coaching Skills for "Leaders & Managers" - LinkedIn
- Certified for "Key Account Management" - LinkedIn
- Certified for "Time Management Skills" - LinkedIn
- Training "Coaching Skills for Managers Training" - Jumbo Electronics
- Certified for Completing "Best Practices in Retail Leadership" - All India Retail
- Certified for Completing "Store Managers Tool Kit" - First Move India
Awards & recognition
- Awarded as Best Area Manager North - AOP Meet 2019 for achieving highest Jio connections.
- Awarded SMI winner by Samsung India for highest mobile handset sale - July 2018.
- Awarded as Best Area Manager North - AOP Meet 2018 for achieving highest profitability.
- Awarded as Highest Value achiever award by Samsung India for June 2017.
- Awarded as Highest productivity award by Samsung India for June 2017.
- Awarded as Highest Revenue Generation award by Jio Digital for August 2017.
- Awarded as the Best Electronics & Entertainment store DCC Mall Dubai for the FY 2011.
- Awarded as highest revenue generating Jumbo Electronics Store - Ambience Mall Gurgaon FY 2009.
- Awarded as Best Store Manager for Jumbo India FY 2008.
Affiliations
- Outdoor Sports, Adventure Sports
- Hiking, River rafting, Cricket
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
References
References available upon request.
Timeline
Business Head
Apple Premium Partner - Venus Data Products
2023.12 - Current
Business Manager
Apple Premium Reseller - iDelta Electronics Services
2021.09 - 2023.09
Business Unit Head
Shoppers Stop Limited
2020.02 - 2021.08
Area Business Manager
Reliance Retail - Reliance Digital
2016.10 - 2019.11
Senior Store Manager
Landmark Arabia - Home Centre
2014.10 - 2016.05
Senior Store Manager
Jumbo Electronics LLC
2007.04 - 2013.05
Area Sales Manager
Aero Club - Woodland Shoes
2004.04 - 2007.03
Boutique Manager
Sports & Leisure Apparels Ltd - Lacoste
2002.09 - 2004.03
Senior Sales Executive
Planet Sports India Pvt Ltd
2000.09 - 2002.08
M.B.A - Retail & Marketing management -
Nobel Institute of Management & Engineering Studies
Bachelor of Arts -
University of Delhi
High School -
The Air Force School
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