RAJINDER SINGH RANA
Summary
Dynamic and results-driven Retail Head with over 20 years of experience in managing retail operations , driving sales growth, and leading high-performing teams . Proven track record in enhancing customer experiences and achieving business objectives in the technology retail sector, particularly within Apple Premium Reseller environments.
Proven track record in managing both Exclusive Brand Outlets (EBOs) and Multi-Brand Outlets (MBOs) in various formats. International exposure in the Gulf countries, with significant contributions in India and the UAE.
Overview
24
24
years of professional experience
Work History
Business Head
Apple Premium Partner - Venus Data Products
Surat, Gujarat
12.2023 - Current
- Lead and oversee daily operations across multiple retail locations, ensuring alignment with company standards and Apple guidelines.
- Develop and implement strategic plans to drive sales growth, achieving a consistent increase in revenue year-over-year.
- Foster a customer-centric culture, enhancing the in-store experience and ensuring high levels of customer satisfaction and loyalty.
- Recruit, train, and mentor store managers and staff, promoting professional development and high-performance standards.
- Collaborate with Apple representatives to ensure optimal product availability and merchandising.
- Analyses financial reports and KPIs to identify areas for improvement and implement corrective actions.
- Plan and execute marketing and promotional campaigns to boost foot traffic and sales.
- Maintain compliance with all company policies, procedures, and safety standards.
Business Manager
Apple Premium Reseller - iDelta Electronics Services
Meerut, U.P
09.2021 - 09.2023
Business Unit Head
Shoppers Stop Limited
Amritsar, Punjab
02.2020 - 08.2021
Area Business Manager
Reliance Retail - Reliance Digital
Gurgaon. Haryana
10.2016 - 11.2019
Senior Store Manager
Landmark Arabia - Home Centre
Riyadh
10.2014 - 05.2016
Senior Store Manager
Jumbo Electronics LLC
Dubai
04.2007 - 05.2013
Area Sales Manager
Aero Club - Woodland Shoes
Kolkata
04.2004 - 03.2007
Boutique Manager
Sports & Leisure Apparels Ltd - Lacoste
New Delhi
09.2002 - 03.2004
Senior Sales Executive
Planet Sports India Pvt Ltd
09.2000 - 08.2002
Education
M.B.A - Retail & Marketing management -
Nobel Institute of Management & Engineering Studies
Allahabad, INDIA05.2008
Bachelor of Arts -
University of Delhi
New Delhi, INDIA09.2000
High School -
The Air Force School
New Delhi, INDIA06-1996
Skills
- Retail & Brand Management
- Sales Leadership
- Customer Experience Optimization
- Team Development and Leadership
- Inventory Management
- Strategic Planning and Execution
- Financial Analysis and Budgeting
- Marketing and Promotions
- Technology and Product Knowledge (Apple Ecosystem)
- Project Management - NSO
- Sales Forecasting
Certifications & trainings
- Coaching Skills for "Leaders & Managers" - LinkedIn
- Certified for "Key Account Management" - LinkedIn
- Certified for "Time Management Skills" - LinkedIn
- Training "Coaching Skills for Managers Training" - Jumbo Electronics
- Certified for Completing "Best Practices in Retail Leadership" - All India Retail
- Certified for Completing "Store Managers Tool Kit" - First Move India
Awards & recognition
- Awarded as Best Area Manager North - AOP Meet 2019 for achieving highest Jio connections.
- Awarded SMI winner by Samsung India for highest mobile handset sale - July 2018.
- Awarded as Best Area Manager North - AOP Meet 2018 for achieving highest profitability.
- Awarded as Highest Value achiever award by Samsung India for June 2017.
- Awarded as Highest productivity award by Samsung India for June 2017.
- Awarded as Highest Revenue Generation award by Jio Digital for August 2017.
- Awarded as the Best Electronics & Entertainment store DCC Mall Dubai for the FY 2011.
- Awarded as highest revenue generating Jumbo Electronics Store - Ambience Mall Gurgaon FY 2009.
- Awarded as Best Store Manager for Jumbo India FY 2008.
Affiliations
- Outdoor Sports, Adventure Sports
- Hiking, River rafting, Cricket
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
References
References available upon request.
Timeline
Business Head
Apple Premium Partner - Venus Data Products
12.2023 - Current
Business Manager
Apple Premium Reseller - iDelta Electronics Services
09.2021 - 09.2023
Business Unit Head
Shoppers Stop Limited
02.2020 - 08.2021
Area Business Manager
Reliance Retail - Reliance Digital
10.2016 - 11.2019
Senior Store Manager
Landmark Arabia - Home Centre
10.2014 - 05.2016
Senior Store Manager
Jumbo Electronics LLC
04.2007 - 05.2013
Area Sales Manager
Aero Club - Woodland Shoes
04.2004 - 03.2007
Boutique Manager
Sports & Leisure Apparels Ltd - Lacoste
09.2002 - 03.2004
Senior Sales Executive
Planet Sports India Pvt Ltd
09.2000 - 08.2002
M.B.A - Retail & Marketing management -
Nobel Institute of Management & Engineering Studies
Bachelor of Arts -
University of Delhi
High School -
The Air Force School
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