Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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RAJKIRAN C

RAJKIRAN C

GENERAL MANAGER - SALES
Chennai,TN

Summary

Accomplished leader with a proven track record at Devraj Jethmal Holdings PVT LTD, enhancing operational efficiency and client loyalty through expert customer relationship management and strategic organizational development. Spearheaded innovative sales strategies, resulting in significant performance improvements. Skilled in team leadership and training, driving business growth and employee engagement.

Overview

16
16
years of professional experience

Work History

General Manager - Sales

Devraj Jethmal Holdings PVT LTD
08.2021 - Current
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed budget implementations, employee evaluations, and contract details.
  • Developed and implemented strategies to increase sales and profitability.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.

Sales Manager

Nexa Vishnu Cars (P) Ltd.
06.2019 - 07.2021
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.

Training and Development Manager

Khivraj Motors
09.2015 - 05.2019
  • Evaluated program effectiveness using key performance indicators, driving continuous improvement efforts in curriculum design and delivery methods.
  • Boosted employee satisfaction scores by regularly reviewing and updating existing courses to maintain relevance in the evolving marketplace.
  • Cultivated strong relationships with external vendors and stakeholders to secure valuable resources for ongoing professional development opportunities.
  • Reduced company-wide skills gaps through effective workforce planning and targeted employee development initiatives.
  • Improved overall workplace productivity by designing competency-based curricula for essential job functions.
  • Increased employee engagement, delivering customized training solutions tailored to individual learning styles.

Team Leader

Kapico Motors(p)Ltd
12.2011 - 08.2015
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.

Senior Sales Consultant

Express Hyundai
11.2010 - 12.2011
  • Established strong client relationships for increased customer loyalty and repeat business.
  • Evaluated clients' needs and created plan of action to provide solutions.
  • Cultivated existing customer relationships and built rapport with new clients using extensive product knowledge and 24-hour return call policy.
  • Provided exceptional customer service, addressing concerns promptly and professionally.
  • Introduced new products to existing clients, generating additional revenue streams through upselling techniques.

Sales Consultant

Kapico Motors (P) Ltd
07.2008 - 09.2010
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Responded to telephone and in-person requests for information.
  • Provided sales and customer service assistance to walk-in traffic
  • Followed up with existing customers to provide additional support and address concerns.

Education

Bachelor of Arts - Commerce

Sindhi College
Chennai, India
04.2001 -

Skills

Operations Management

Accomplishments

  • Won Regional Fist Place in Sales Expert competition conducted by Maruthi Suzuki in the year 2016
  • Certified Nexa RM conducted by Maruthi Suzuki in the year 2016
  • Won best SRM award from Khivraj Motors in the year 2017
  • Achieved Over all no.1 position in S1 Region in Corporate sales
  • Achieved Over all no.1 position in S1 Region in CSD sales
  • Achieved 9 awards for dealership including over all performance on 2022.
  • Achieved 7 awards for dealership including over all performance on 2023

Timeline

General Manager - Sales

Devraj Jethmal Holdings PVT LTD
08.2021 - Current

Sales Manager

Nexa Vishnu Cars (P) Ltd.
06.2019 - 07.2021

Training and Development Manager

Khivraj Motors
09.2015 - 05.2019

Team Leader

Kapico Motors(p)Ltd
12.2011 - 08.2015

Senior Sales Consultant

Express Hyundai
11.2010 - 12.2011

Sales Consultant

Kapico Motors (P) Ltd
07.2008 - 09.2010

Bachelor of Arts - Commerce

Sindhi College
04.2001 -

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