Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Languages
Timeline
Generic

RAJPUROHIT DINESH KUMAR

SIWANA

Summary

Would like to gain the necessary experience to hopefully become Operations Manager of all services running across the platform

Overview

6
6
years of professional experience

Work History

BRANCH OPERATION MANAGER

HDFC BANK LTD
SIWANA
04.2023 - Current
  • Worked cross-functionally to plan and establish branch goals, supporting strategic objectives.
  • Implemented new operational procedures to enhance customer experience.
  • Identified needs of customers promptly and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

BRANCH OPERATION MANAGER

KOTAK MAHINDRA BANK
BALOTRA
09.2022 - 03.2024
  • Analyzed weekly sales figures and adjusted staffing accordingly.
  • Reviewed customer account information for accuracy and completeness.
  • Prepared monthly reports on branch performance metrics.

BRANCH OPERATION MANAGER

EQUITAS SMALL FINANCE BANK
BALOTRA
11.2021 - 09.2022
  • Generated daily reports to comply with Bank Secrecy Acts.
  • Initiated marketing campaigns to promote products and services offered by the branch.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
  • Implemented new operational procedures to enhance customer experience.

SENIOR OFFICER (RETAIL BANKING)

ICICI BANK LTD
BALOTRA
09.2019 - 11.2021

Senior Human Resources Officer

ICICI BANK LTD
HYDERABAD
01.2019 - 09.2019

Education

B. COM BANKING AND INSURANCE -

KAKATIYA UNIVERSITY
WARANGAL

Skills

  • Excellent in the basic use of computers
  • P>Strong visualization, problem solving and analytical skills
  • P>Good communication skills
  • P>Ability to make a strong and healthy relation the among employees
  • Customer satisfaction
  • Team leadership

Languages

  • ENGLISH

  • HINDI

  • TELUGU

Personal Information

Title: BANKER

Languages

English
First Language

Timeline

BRANCH OPERATION MANAGER

HDFC BANK LTD
04.2023 - Current

BRANCH OPERATION MANAGER

KOTAK MAHINDRA BANK
09.2022 - 03.2024

BRANCH OPERATION MANAGER

EQUITAS SMALL FINANCE BANK
11.2021 - 09.2022

SENIOR OFFICER (RETAIL BANKING)

ICICI BANK LTD
09.2019 - 11.2021

Senior Human Resources Officer

ICICI BANK LTD
01.2019 - 09.2019

B. COM BANKING AND INSURANCE -

KAKATIYA UNIVERSITY
RAJPUROHIT DINESH KUMAR