Summary
Overview
Work History
Education
Skills
Timeline
Generic
RAJU DEWASI

RAJU DEWASI

Office Administration
Sirohi

Summary

Banking professional with robust background in customer service, excelling in client relations and issue resolution. Proven ability to collaborate effectively within team and adapt to changing needs. Known for reliability, flexibility, and strong focus on achieving results through effective communication and problem-solving.

Experienced with handling customer inquiries and resolving issues in banking environment. Utilizes excellent communication and problem-solving skills to enhance client satisfaction. Strong understanding of banking procedures and customer service best practices.

Professional with solid experience in banking support, adept at resolving customer inquiries and fostering positive relationships. Proven ability to collaborate effectively with team members and adapt to evolving demands. Highly skilled in problem-solving, active listening, and maintaining composure under pressure. Reliable and focused on delivering exceptional results in customer-centric environment.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

4
4
years of professional experience

Work History

Banking Customer Service Representative

BANK OF INDIA
Sirohi, India
01.2023 - Current
  • Streamlined account opening processes for new clients, resulting in a more efficient and user-friendly experience.
  • Assisted customers in navigating online banking platforms, improving their overall digital banking experience.
  • Enhanced customer satisfaction by providing prompt and accurate responses to inquiries regarding bank products and services.
  • Maintained a high level of professional knowledge, staying informed on industry news and best practices in order to provide exceptional service to customers.
  • Maintained up-to-date knowledge of banking regulations, ensuring compliance and customer protection.
  • Identified opportunities for cross-selling bank products, contributing to business growth.

Computer Data Entry Operator

DIWAN KUNWARIYAN & CO. (CA)
Sirohi, India
01.2022 - 12.2022
  • Maintained up-to-date knowledge of computer software programs for optimal data entry results.
  • Increased overall efficiency by identifying and reporting system issues that hindered smooth data entry operations.
  • Supported other departments as needed, demonstrating adaptability and versatility in handling varied assignments.
  • Streamlined data entry processes for increased efficiency and productivity.
  • Improved internal communication by maintaining accurate contact lists and employee records.
  • Contributed to positive workplace culture by actively participating in team meetings, offering suggestions for process enhancement where appropriate.
  • Assisted with file organization, ensuring documents were properly categorized and easily accessible for team members.
  • Delivered high levels of customer satisfaction through prompt response times when addressing inquiries related to stored information.
  • Updated and maintained customer information, documents and records.
  • Conducted audits of existing data entry processes.

Education

Bachelor of Arts - Art

MLSU
Udaipur, India
04.2001 -

COMPUTER DIPLOMA - Computer Information Systems

RSCIT
VMOU KOTA
04.2001 -

12TH -

RBSE
Ajmer, India
04.2001 -

10TH -

RBSE
Ajmer, India
04.2001 -

Skills

Transaction processing

Client confidentiality

Sales proficiency

Credit solutions guidance

Financial product sales

Strong numeracy skills

Compliance awareness

Banking software

Call documentation

Teamwork

Problem-solving skills

Computer skills

Issue and complaint resolution

Timeline

Banking Customer Service Representative

BANK OF INDIA
01.2023 - Current

Computer Data Entry Operator

DIWAN KUNWARIYAN & CO. (CA)
01.2022 - 12.2022

Bachelor of Arts - Art

MLSU
04.2001 -

COMPUTER DIPLOMA - Computer Information Systems

RSCIT
04.2001 -

12TH -

RBSE
04.2001 -

10TH -

RBSE
04.2001 -
RAJU DEWASIOffice Administration