Hi, I’m
RAJVIJAY CHAUHAN
Sales & Business Development
A/40 Room No. 2 Sainath Colony Behind Venus Medical Gajanan Nagar Ulhasnagar - 421004
Summary
A motivated and focus Teamwork with the organization. My strengths are to work in high-pressure environment and know to bring out the best in any team I am with. Rich experience having worked with Axis Bank LTD (Quess Corp), Axis Securities Ltd & Vertex India Management Pvt Ltd, I have a “win-win” approach and “Can Do” attitude towards life.
Overview
6
years of professional experience
4
Languages
Work History
Axis Bank LTD (Quess Corp LTD)Navi Mumbai
Relationship Officer
12.2019 - 03.2022
Job overview
- Monitored customer requirement carefully and reached out to customers to provide immediate resolution and maintain satisfaction for sales.
- Generated new business and referral clients in partnership with financial advisors, Builders, CA and branch team.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Educated customers about Product and Service.
- Educated and worked with clients on ROI terms to find accurate solutions.
- Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
- Monitored, followed-up and escalated cases to meet customer response commitments.
Axis Securities LTD( Axis Bank LTD)Mumbai
Relationship Officer
02.2017 - 08.2018
Job overview
- Axis Securities Ltd is the flagship brand under Axis Bank Ltd. which is a 100% subsidiary of Axis Bank
- Dealing with the Branch Banking & Channel Banking.
- Handling Home Loan Customer& Other Product.
- Also Dealing with Cross Shell Product I.e. Max Life Insurance &Tata AIG Property as Well as Tata AIG Life Insurance.
- Other Product like CASA/SIP/GI.
- Utilized prospecting techniques to identify potential clients and create opportunities to sell financial services.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Maintained and built close relationships with customers through regular contact and visits
NSB BPO Solution Private LimitedNavi Mumbai
Transferred From Vertex as Team Leader
07.2016 - 10.2016
Job overview
- Daily meet with team to understand their concerns and provide update if any Handling Airtel Bank and Airtel Client Preparing Airtel Money Bank Reported and Shared with Clients
- Making Daily other organization IMP Daily Reports Dealing with client to understand their expectation Preparing lesson plan with client
- Led team of 50 members while providing exceptional customer service.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Vertex Customer Management India Private LimitedNavi Mumbai
MIS Executive
10.2014 - 06.2016
Job overview
- Daily Basic Agent Reports and Management Reports.
- Dealing with client to understand their expectation.
- Preparing reports like BQM Dashboard, training dashboard, AHT tracker, etc
- Participating in External as well as internal calibration Preparing daily Attendance and Quality dashboard.
Education
University Of MumbaiThane
Bachelor of Science from Information Technology
04.2001
Maharashtra State Board of Secondary & Higher SecoThane
HSC from Science Education
Maharashtra State Board of Secondary & Higher SecoThane
S.S.C from Science Education
Skills
Date of Birth : 12th December 1994
Computer Proficiency
Basic Computer Knowledge & MSCIT
MS-Office Applications
Typing Speed of 15-25 wpm
Email Service and Internet Browsing
Achievements
- Won Star Reward for 3-time at Axis Bank.
- Won Super Star Reward for 3-time at Axis Bank
- Won Mega Star Reward for 2-time at Axis Bank
- Won Best MIS-Exec Contest for consecutive 3 months at Vertex.
- Awarded as a Best CIE (Customer Support Executive) in the month of June’15 while working in Vertex Customer Management India Private Limited
- Awarded for retaining most of the Reliance Broadband Customers for the month of April and May’15.
- Won Best floor support award
Declaration
I hereby declare that information furnished by me is correct to best of my knowledge and belief.
Timeline
Relationship Officer
Axis Bank LTD (Quess Corp LTD)
12.2019 - 03.2022
Relationship Officer
Axis Securities LTD( Axis Bank LTD)
02.2017 - 08.2018
Transferred From Vertex as Team Leader
NSB BPO Solution Private Limited
07.2016 - 10.2016
MIS Executive
Vertex Customer Management India Private Limited
10.2014 - 06.2016
University Of Mumbai
Bachelor of Science from Information Technology
04.2001
Maharashtra State Board of Secondary & Higher Seco
HSC from Science Education
Maharashtra State Board of Secondary & Higher Seco
S.S.C from Science Education
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