Ramaneedharan S
Senior Engineer
Vijayanagar
Summary
Intend to build a career in leading corporate Hi-Tech environments with committed & dedicated people, which will help me to explore myself fully and realize my Potential. I would like to work as a key player in a challenging and creative environment.
Overview
20
20
years of professional experience
3
3
Certifications
Work History
Senior System Engineer
Brillio Technologies
Bangalore
11.2021 - Current
- Analyzing software Asset management reports from CMDB / SCCM tool
- Verifying the number of licenses purchased in the respective projects with usernames and respective tickets raised
- For corrective action Triggering emails to end users against unapproved/unauthorized software installation and advice the end users to completely remove the unapproved software to ensure 100% compliance level for cost saving to the organization
- Working towards 0% non-compliance in all the publisher’s licensing
- Updating whitelist applications throughout the organization
- Maximizing software usage by continuously monitoring software utilization and reclaiming unused software for reuse within the Enterprise
- Managing software licensing and inventory, which requires a good understanding of licensing terms from OEMs like Microsoft, Adobe, Oracle and other software vendors
- Validate Freeware/Opensource software terms & conditions before approval
- Collaborating during a weekly meeting with IT Team & Projects for tool & process improvements
- Creating Visual Studio MSDN, Adobe Creative Cloud Subscription for end users
- Vendor coordination in case of any licensing issues reported by the IT team
- Software metering process followed for reuse of unused assets
- Scope ODC’s Software compliance reports generated and validated every month & submitted with respective PMs
- Knowledge on Customer provided Software licenses
- Continues monitoring for Adherence to SAM policy
- Minimize security risks by preventing the use of unauthorized software and enforcing desktop standards
- Using the ServiceNow platform for resolving software requests/tickets across the organization and resolving the tickets within our Service Level Agreement (SLA)
- 100% SLA achievement on Software requests validation
- Succeeding Daily Compliance method to remove un-approved & self-installed software from end-user PC’s towards reducing risk to the organization.
SAM Engineer
Mindtree Limited
Bangalore
09.2014 - 11.2021
- Analyzing software Asset management reports from Infrasecure/SCCM tool
- Verifying the number of licenses purchased in the respective projects with usernames and respective tickets raised
- For corrective action Triggering emails to end users against unapproved/unauthorized software installation and advice the end users to completely remove the unapproved software to ensure 100% compliance level for cost saving to the organization
- Working towards 0% non-compliance in all the publisher’s licensing
- Generating SCCM and Infrasecure software asset changes report for respective ODC / Projects
- Updating whitelist applications throughout the organization
- Maximizing software usage by continuously monitoring software utilization and reclaiming unused software for reuse within the Enterprise
- Managing software licensing and inventory, which requires a good understanding of licensing terms from OEMs like Microsoft, Adobe, Oracle and other software vendors
- Validate Freeware/Opensource software terms & conditions before approval
- Driven Internal SW compliance check periodically across global sites like India, and the US
- Collaborating during a weekly meeting with IT Team & Projects for tool & process improvements
- Tracking repeated self-software installations violators users list & presenting during a leadership meeting
- Creating Visual Studio MSDN, Adobe Creative Cloud Subscription for end users
- Vendor coordination in case of any licensing issues reported by IT team
- Managing licenses at publisher portals like Jet brains, Telerik etc..
- Software metering process followed for reuse of unused assets
- Scope ODC’s Software compliance reports generated and validated every month & submitted with respective PM’s
- Knowledge on Customer provided Software licenses
- Continues monitoring for Adherence with SAM policy
- Minimize security risks by preventing the use of unauthorized software and enforcing desktop standards
- Limit compliance risk by identifying PCs with unlicensed applications, preventing employees from using unlicensed software, and producing accurate reports to vendors in the event of an audit
- Determine whether our organization follows licensing agreements
- Performing a software inventory throughout organization & tagging the licenses according to the projects
- Adeptness with Excel and Asset Management Tools
- Knowledge on SCCM software Inventory tool, Infrasecure tool
- Using ServiceNow platform for resolving software requests / tickets across the organization and resolving the tickets within our Service Level Agreement (SLA)
- 100% SLA achievement on Software requests validation
- Succeeding Daily Compliance method to remove un-approved & self-installed software from end-user PC’s towards reducing risk to the organization.
Resource controller
Dimension Data India Pvt LTD
03.2011 - 09.2014
- Worked in Dimension Data India Ltd (Earlier Data craft India PVT LTD) as Resource controller through Sequel Mynd Pvt Ltd having 3+ years of experience in Troubleshooting Data circuits and ISDN links, providing technical Support for WAN to State Bank of India & its associate banks.
- First level managed technical support for the implementation and troubleshooting of leased lines, MPLS and ISDN links implemented by Dimension Data.
- Technical support to WAN projects including any coordination with last mile providers and State Bank of India customers across Karnataka.
- Monitored connectivity healthiness and prepared SLA reports to customers and handle the customer SLA meetings
Customer Support Engineer and Senior Service Desk Engineer
Computer Access Pvt LTD
Bangalore
05.2004 - 03.2011
- Worked in Computer Access Private Limited (Bangalore) as Customer Support Engineer and Senior Service Desk Engineer having 6+ years of experience in the field of Networking and Technical Support to WAN and LAN
- Technical Assistance for the links implemented and maintained by Wipro Banking Clients for WAN and LAN networks.
- Technical support for leased lines, ISDN and MPLS networks across Karnataka.
- Project co-ordination and completion for ATM locations, core banking solutions implemented across India.
Education
Bachelor of Computer Applications -
Annamalai University
PG Diploma in Digital Communication - undefined
School of Engineering Studies
Diploma in Electronics & Communication Engineering - undefined
Vidya Vikas Polytechnic
SSLC -
Sri Renuka High School
06.1998
Skills
Software Asset Management and Vendor Management
Software Compliance, Audit and Procurement
ServiceNOW, SCCM and Infrasecure tool
Network Implementation and Maintenance
Customer support and Technical Assistance
Project Coordination and Team Collaboration
MS Office Suite
Certification
CCNA Training, Global Knowledge
Disclaimer
I do hereby declare that the particulars of information and facts stated herein above are true, correct, and complete to the best of my knowledge and belief.
Timeline
Senior System Engineer
Brillio Technologies
11.2021 - Current
SAM Engineer
Mindtree Limited
09.2014 - 11.2021
Resource controller
Dimension Data India Pvt LTD
03.2011 - 09.2014
Customer Support Engineer and Senior Service Desk Engineer
Computer Access Pvt LTD
05.2004 - 03.2011
Bachelor of Computer Applications -
Annamalai University
PG Diploma in Digital Communication - undefined
School of Engineering Studies
Diploma in Electronics & Communication Engineering - undefined
Vidya Vikas Polytechnic
SSLC -
Sri Renuka High School