Ramkumar Srv

• 2 Years
• Cluster, Supply Chain & Logistics Services
• Managed cluster expenditure by adhering to set budget.
• Monitored facility managers and staff performance through quarterly review assessments.
• Implemented trending initiatives to help drive sales across cluster.
• Conducted mandatory health, safety and maintenance checks in cluster shops.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Evaluated employee performance and conveyed constructive feedback to improve skills.

• 2 Years 10 Months
• Minimized process discrepancies by spearheading budget, supervising staff and controlling inventory and supply management.
• Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
• Detected and resolved multifaceted issues related to business direction and operations.
• Developed systems for organizing reports and records to drive integrity.
• Built long-term relationships due to prompt and courteous service.
• Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
• Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
• Achieved team goals by guiding employees in coordinating and deploying best practices.
• Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
• Streamlined office operations using automation, oversaw client communications, managed record tracking and data communication activities.
• Validated inventory levels and updated systems using handheld devices.

• 2 years 9 months
• Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
• Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
• Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
• Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
• Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
• Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
• Cleaned and maintained warehouse in compliance with OSHA safety standards.
• Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
• Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
• Developed safety programs to protect workers and reduce injuries.
• Developed comprehensive staff training program to improve employee performance and morale.
• Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
• Coordinated driver dispatch to accomplish daily delivery requirements.
• Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
• Secured discounts from third-party logistics service providers to deliver substantial cost savings.
• Integrated warehouse operations with existing and new business processes.

• 1 Years 8 Months
• Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
• Enabled revenue generation by pursuing partnerships, sourcing funding, and capitalizing on market opportunities.
• Developed effective business strategies to capitalize on emerging market trends.
• Streamlined operations to maximize business efficiency and profits.
• Worked closely with customers to effectively resolve issues and complaints.
• Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of details.
• Created delivery routes and optimized plans for traffic, road conditions, and other factors.
• Delivered exceptional customer service to individuals contacting company's call center for support and assistance.
• Updated vehicle logs, cargo records, and billing statements with accuracy and efficiency.
• Coordinated dispatching of 30 drivers to accomplish daily delivery requirements.
• Handled incoming calls and emails from customers regarding issues with deliveries.
• Checked that each scheduled route was appropriately covered by delivery drivers.
• Mitigated regulatory risks by overseeing adherence to insurance and safety regulations.
• Scheduled and dispatched drivers to locations in Tamilnadu State.
• Monitored and tracked status of shipments in transit to confirm on-time delivery.

• 2 Years 3 Months
• Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
• Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective.
• Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
• Integrated marketing plans to reach wider audience and push business prospects closer to conversion.
• Drove team engagement to achieve aggressive company targets.
• Set clear goals to monitor targets and offered real-time input on performance and motivation.
• Conducted emergency preparedness training to reduce fear, anxiety and losses that accompany disasters.
• Introduced new methods, practices, and systems to reduce turnaround time.
• Developed operational processes to help organization adapt to market change.
• Tended to urgent correspondence to facilitate communication or resolution.

• 3 Years 3 Months
• Created transportation surveys to identify areas of public concern.
• Suggested transportation system improvements and projects, based on economic, population, land-use and traffic projections.
• Prepared necessary documents to obtain planned project approvals and permits.
• Partnered with engineers to research, analyze and resolve complex transportation design issues.
• Issued shipping instructions and provided routing information to achieve on-time, accurate deliveries.
• Developed relationships with trucking companies to acquire long-term business commitments and desirable rates.
• Planned pickups and drops for suppliers and carriers.
• Used SAP, SCALE Software to create bills of ladings and shipping labels
• Answered telephone calls and emails to respond to customer concerns and cost inquiries.
• Skilled at working independently and collaboratively in a team environment.
• Applied effective time management techniques to meet tight deadlines.

GPA: 67.8

GPA: 79