RAMPELLY HARIDEEP
Guest Services Associate
HYDERABAD,TS
Overview
1
1
year of professional experience
3
3
Languages
Work History
Guest Service Associate
The Leela Palace
HYDERABAD
02.2025 - 08.2025
- Delivered exceptional guest services through effective communication and problem-solving, enhancing overall guest satisfaction and retention.
- Streamlined check-in and check-out processes, ensuring efficiency and reducing wait times for guests in a busy environment.
- Assisted in managing guest inquiries and complaints promptly, contributing to a positive and welcoming atmosphere for all visitors.
- Maintained cleanliness and organization of front desk areas, ensuring a professional appearance and comfortable environment for guests.
Industrial Exposure Trainee
The Leela Raviz Kovalam
Mumbai
03.2024 - 07.2024
- Assisted in daily operational tasks, ensuring adherence to safety standards and maintaining a clean environment for guests.
- Stocked supplies and maintained inventory levels, contributing to a seamless guest experience and operational efficiency.
- Prepared and presented food items according to established recipes, enhancing guest satisfaction through quality service.
- Supported team members by following up on requests and ensuring timely service delivery during peak hours.
Education
BHMCT - Hospitality
Regency College of Hotel Management And Culinary Arts
Hyderabad 06.2025
High School Diploma -
Nalanda Junior College
Adilabad 06.2020
Skills
Guest service
Problem resolution
Client communication
Check-in efficiency
Team support
Operational efficiency
Accomplishments
Achievements
Timeline
Guest Service Associate
The Leela Palace
02.2025 - 08.2025
Industrial Exposure Trainee
The Leela Raviz Kovalam
03.2024 - 07.2024
BHMCT - Hospitality
Regency College of Hotel Management And Culinary Arts
High School Diploma -
Nalanda Junior College