Ramprasad M

Sales & Channel Partner Management:

• Represented the Passive Fire Protection Solution Business from Siderise which include fire stops and cavity barriers for use in curtain wall and cladding applications
• Develop capability and manage performance of distributor’s marketing, sales and development team to ensure achievement of annual, mid-term, and long-term business objectives.
• Responsible to manage the sales pipeline for India & input the sales pipeline to CRM Software
• Played a key role in setting up distribution network in TN and Kerala
• Worked with large corporates like L&T Constructions and increased sales pipeline through new verticals.
• Develop and maintain strong relationships with customers, prospects, and partners to ensure customer satisfaction and loyalty
• Keep abreast of industry trends, competitive landscape, and customer needs and share insights with internal stakeholders
• Develop and implement marketing and sales activities with Distributor to differentiate product offers to achieve customer satisfaction with defined market solutions.
• Attend trade shows and other industry events to represent the company
• Interfaced with clients for suggesting the most viable product and to develop healthy relationships resulting in repeat/referral business

Technical Services:

• Delivered engaging Technical presentations and demonstrations that showcase company products and solutions in the best light
• Preparation of Project Technical Documentation: Technical Project Proposals , Engineering Evaluation, Project Submittals & Method Statements
• Responded to customer RFPs/RFIs, creating custom proposals as needed
• Handled Technical Inquiries from Customers & proposed technical solutions along with detailed product information

Site Services/Project Management:

• Supervised and managed the site services & project management activities for India and set up weekly review with the internal team to ensure site service activities are done as per plan
• Maintained all the necessary documentation related to site services for projects successfully won
• Handle critical issues at project sites related to product technical clarifications
• Managed a team of 4 members to ensure site services activities are carried out on time on projects

• Owned and exceeded annual sales targets within assigned territory and accounts
• Developed and executed strategic plan to achieve sales targets and expand customer base
• Built and maintained strong long lasting customer relationships
• Effectively communicate the value proposition through proposals & presentation
• Increased brand awareness through development and implementation of successful marketing campaigns.
• Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
• Generated and converted a strong pipeline of new business opportunities through effective prospecting and networking-acquired more than 500+ FNB merchants.
• Maintained a strong relationship with Key Accounts in Chennai which contribute to about 30% of the city GB and advising them on issues related to the market and offering solutions on the same.
• Successfully managed a team of 4 Account management executives and represented excellent team management skills

• Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
• Conducted interviews with key business users to collect information on business processes and user requirements.
• Developed the Analytical Instrumentation program by identifying revenue generating research titles,prepare feasibility, and establishing relationship with market participants
• End to End research project management and client servicing across countries covering Europe,North America,and SE Asian markets.
• Tracked overall Analytical Instrumentation industry trends such as new products, technology innovations, mergers & acquisitions, product portfolios, companies annual reports etc..
• Developed relationships and conducted interviews with industry experts, executives, and end-users to gather primary data and produce written market analyses and competitive intelligence reports

• Collaborated with cross-functional teams to develop and implement process and system improvements.
• Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards.
• Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
• Performed root cause analysis to identify and resolve quality issues and defects.
• Investigated customer complaints and performed corrective actions to resolve quality issues.
• Part of Product quality team in developing, applying and maintaining methodologies and procedures used to ensure capability and stability of internal manufacturing process to deliver repeatable, quality product.

• Performed quality inspections and drafted reports to detail non-conforming material issues.
• Contributed to root cause analysis to determine core reason for failures and errors.
• Facilitated process improvements to successfully decrease errors.
• Lead the internal QMS audit to ensure manufacturing process compliance with all quality systems like ISO/TS 16949,VDA 6.3 etc.
• Drive the CAPA for continuous improvement of FAB quality indicators.
• Managed product in the manufacturing line and outgoing QA
• Managed a team of quality technicians and operators in ensuring the outgoing product quality needs and Prepared training materials for visual defect procedures, acceptance criteria and trained the manufacturing assistants in the areas of visual defect recognition and basic disposition rules.
• Chair the Material Review Board for management of Non-Conforming Lot(NCL)

• Training on Factory Production Planning & Control
• Training on Quality Management System & Internal Auditing
• Training on Sales/Marketing process
• Worked closely with engineers on projects.