Anushka Ranka
Rajasthan
Summary
Experienced Business Development and Customer Success Representative offering proven track record of working with customers to achieve solutions and drive company growth. Skilled in networking with industry professionals to build lead pipeline and increase client base.
Overview
6
6
years of professional experience
Work History
Senior Business Development Associate
Scaler
07.2022 - Current
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Developed business pipeline using cold and warm techniques.
- Expanded business through effective network development, identifying new, and prospective clients.
- Utilized knowledge of industry trends to develop value-added solutions and approaches for target audiences and generate over the top revenue.
- Initiated strategy to drive company growth and increase market share and profitability.
Customer Success Analyst
Better.com
07.2021 - 06.2022
- Prepared internal reports and analyses based on data from different areas.
- Created new surveys to be completed by customers monthly or quarterly.
- Developed standard operating procedures and internal processes related to program.
- Boosted sales revenue by skillfully promoting diverse service options.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Business Development and Accounts Manager
The Scibe Inc
08.2020 - 04.2021
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
Business Development and Marketing Manager
ToRoots
07.2019 - 04.2020
- Closely worked in collaboration Rajasthan Tourism to boost inbound sales.
- Created and managed social media campaigns to increase brand engagement.
- Conducted market research to identify new opportunities and target markets.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Devised content strategy to effectively engage target audiences.
Tech Journalist and Marketing Manager
Technofizi Solutions
07.2017 - 12.2018
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
- Utilized market trends and target audience statistics to effectively and appropriately market products.
- Devised content strategy to effectively engage target audiences.
- Launched successful digital marketing campaigns that achieved goals for increased website traffic.
- Improved website visibility through development and implementation of SEO strategies.
- Generated sponsorships with related and partnering entities to enhance marketing objectives.
Education
Master of Arts - Sociology
Rajasthan University
Jaipur07.2019
Bachelor of Arts - English Hons
St. Xaviers College
Jaipur07.2017
Skills
- Team Management
- Account Reconciliation
- Consultative Sales Approach
- Territory Expansion
- Project Management
- Revenue Generation
- Business Development and Planning
- Business-to-Business Sales
- Customer Relationship Management
- Account Management
- Market Trend Analysis
- New Business Opportunities
Timeline
Senior Business Development Associate
Scaler
07.2022 - Current
Customer Success Analyst
Better.com
07.2021 - 06.2022
Business Development and Accounts Manager
The Scibe Inc
08.2020 - 04.2021
Business Development and Marketing Manager
ToRoots
07.2019 - 04.2020
Tech Journalist and Marketing Manager
Technofizi Solutions
07.2017 - 12.2018
Master of Arts - Sociology
Rajasthan University
Bachelor of Arts - English Hons
St. Xaviers College
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