Detail-oriented, Enthusiastic & Highly-organized Professional with an extensive career of 12 years and an impeccable track record of success, targeting assignments in Business Analysis with a reputed organization
PROFESSIONAL SNAPSHOT
Currently working with Quest Global as Presales Specialist; excels in Retail Sales Channel and Hi-Tech
Recognized as Business Analysis Leader with skills in analyzing & validating detailed requirements, defining a business process that is acceptable to stakeholders
Distinguished capabilities in maintaining knowledge of current tools, technology, and methodologies
Prepare and collect relevant case studies and PoC’s to support solution
Worked extensively with large, international customers in a multi-cultural environment spread across the globe
Account Executive
Verticulr Marketing
Bangalore, Karnataka
02.2017 - 07.2018
Interact with prospects and ask the right questions to determine products and solutions that would meet individual needs.
Recommended new and innovative products and services to customers based on individual interests and needs.
Reached out to customers to assess satisfaction, discuss concerns and highlight additional offerings.
Worked technical team to build an integrated CRM system that encompasses all of the web and desktop applications needed for customer's day to day business
Worked with business and technology client representatives to gather functional and technical requirements.
Business Analyst/Client Servicing Lead
E2Open
Bangalore, Karnataka
08.2010 - 01.2016
Participating actively across all phases of the project, eliciting requirements from key stakeholders
Developing FSD and Business Requirement document along with use case creation for the entire system, assessing system requirements using various UML diagrams, and conducting risk & feasibility analysis of the project
Interfacing with Product Owner for creating user stories from business requirements, proactively engaging in brainstorming sessions for sharing constructive feedback along with PaaS system design & integration
Conducting integration testing and extensive testing on API for ensuring the accuracy of backend services
Maintaining JIRA boards to write the user stories, acceptance criteria, etc for the functional requirements
Research Analyst
Magnasoft, Empower Research, Jubilant Biosys
Bangalore, Karnataka
07.2006 - 06.2010
Started my career with Jubilant as research scientist for 1+ years.
Worked in Empower research (Acquired by Genpact now) for 1.5 years and in Magnasoft as pre-sales analyst for 5 months.
I was engaged in Market research, Lead generation and RFP/ RFI collection
Education
Master of Science -
CMR Institute Of Management
Bangalore
01.2004 - 06.2006
Skills
CRM Tools
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Accomplishments
Showcased excellence while working collaboratively with large international customers in a multi-cultural environment spread across the globe including the USA and UK region
Successful in automating manual reports for retail clients, leading to a reduction in 30% of resource time
Demonstrated proficiency in developing Google Analytics and Qlik View Dashboards for stakeholder
On-boarding / training Retailers and Resellers on PaaS
Acknowledged with multiple feedback from clients on true data availability, rebate calculation
Drove development and communication of business through business plans & roadmaps
NOTABLE ACCOMPLISHMENTS ACROSS THE CAREER
Showcased excellence while working collaboratively with large international customers in a multi-cultural environment spread across the globe including the USA and UK region
Successful in automating manual reports for retail clients, leading to a reduction in 30% of resource time
Demonstrated proficiency in developing Google Analytics and Qlik View Dashboards for stakeholder
On-boarding / training Retailers and Resellers on PaaS
Acknowledged with multiple feedback from clients on true data availability, rebate calculation
Drove development and communication of business through business plans & roadmaps
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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SOFT SKILLS
A great listener valuing input from all stakeholders and data-driven with a clear decision-making process
Proven ability to coordinate with larger cross-functional team. to define business strategy & operational plan
Initiator and problem-solver using creativity, resourcefulness, and assets to break down and overcome organizational obstacles
Lifelong learner committed to staying on top of the best current and emerging business practices
Exceptional ability to prioritize conflicting duties and maintain timeline integrity for projects and tasks
Critical thinker with a history of developing innovative and creative solutions to complex issues
Quote
Even if you are on the right track, you’ll get run over if you just sit there.