Rashmi Belagur
Presales Specialist
Bangalore,Karnataka
Summary
Detail-oriented, Enthusiastic & Highly-organized Professional with an extensive career of 12 years and an impeccable track record of success, targeting assignments in Business Analysis with a reputed organization
PROFESSIONAL SNAPSHOT
- Currently working with Quest Global as Presales Specialist; excels in Retail Sales Channel and Hi-Tech
- Recognized as Business Analysis Leader with skills in analyzing & validating detailed requirements, defining a business process that is acceptable to stakeholders
- Distinguished capabilities in maintaining knowledge of current tools, technology, and methodologies
- Possess logical, incisive & critical problem-solving capabilities
- Adaptable, “take-charge” planner with skills in defining, monitoring, and reporting KPIs for assessing product vitality & business value
- Ensured appropriate SLAs are in place for operational services/processes that support product
Overview
2
2
years of post-secondary education
13
13
years of professional experience
Work History
Presales Specialist
QuEST Global
Bangalore, Karnataka
10.2018 - Current
- Liaise between Sales, Engineering, Delivery, Solutions, Finance, and internal functions to ensure the on-time delivery of proposals and SoW
- Assemble proposal strategy meetings to discuss themes, effective storyboarding, solutions, and pricing
- Ensure the completion of proposals within the specified time frames and coordinate due date extensions with the appropriate Salesperson
- Coordinate with SMEs to ensure the proposal is consistent with corporate messaging Manage interface with customers in the proposal phase
- Preparing/checking cost estimates, Skill/Resource availability
- Ensure completeness of documents
- Prepare and collect relevant case studies and PoC’s to support solution
- Worked extensively with large, international customers in a multi-cultural environment spread across the globe
Account Executive
Verticulr Marketing
Bangalore, Karnataka
02.2017 - 07.2018
- Interact with prospects and ask the right questions to determine products and solutions that would meet individual needs.
- Recommended new and innovative products and services to customers based on individual interests and needs.
- Reached out to customers to assess satisfaction, discuss concerns and highlight additional offerings.
- Worked technical team to build an integrated CRM system that encompasses all of the web and desktop applications needed for customer's day to day business
- Worked with business and technology client representatives to gather functional and technical requirements.
Business Analyst/Client Servicing Lead
E2Open
Bangalore, Karnataka
08.2010 - 01.2016
- Participating actively across all phases of the project, eliciting requirements from key stakeholders
- Developing FSD and Business Requirement document along with use case creation for the entire system, assessing system requirements using various UML diagrams, and conducting risk & feasibility analysis of the project
- Interfacing with Product Owner for creating user stories from business requirements, proactively engaging in brainstorming sessions for sharing constructive feedback along with PaaS system design & integration
- Conducting integration testing and extensive testing on API for ensuring the accuracy of backend services
- Maintaining JIRA boards to write the user stories, acceptance criteria, etc for the functional requirements
Research Analyst
Magnasoft, Empower Research, Jubilant Biosys
Bangalore, Karnataka
07.2006 - 06.2010
- Started my career with Jubilant as research scientist for 1+ years.
- Worked in Empower research (Acquired by Genpact now) for 1.5 years and in Magnasoft as pre-sales analyst for 5 months.
- I was engaged in Market research, Lead generation and RFP/ RFI collection
Education
Master of Science -
CMR Institute Of Management
Bangalore 01.2004 - 06.2006
Skills
CRM Tools
BI reporting and Visualisation tools
UML tools
API and Process
Project Management tools
MS Office
Customer service specialist
Accomplishments
- Showcased excellence while working collaboratively with large international customers in a multi-cultural environment spread across the globe including the USA and UK region
- Successful in automating manual reports for retail clients, leading to a reduction in 30% of resource time
- Demonstrated proficiency in developing Google Analytics and Qlik View Dashboards for stakeholder
- On-boarding / training Retailers and Resellers on PaaS
- Acknowledged with multiple feedback from clients on true data availability, rebate calculation
- Drove development and communication of business through business plans & roadmaps
NOTABLE ACCOMPLISHMENTS ACROSS THE CAREER
- Showcased excellence while working collaboratively with large international customers in a multi-cultural environment spread across the globe including the USA and UK region
- Successful in automating manual reports for retail clients, leading to a reduction in 30% of resource time
- Demonstrated proficiency in developing Google Analytics and Qlik View Dashboards for stakeholder
- On-boarding / training Retailers and Resellers on PaaS
- Acknowledged with multiple feedback from clients on true data availability, rebate calculation
- Drove development and communication of business through business plans & roadmaps
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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SOFT SKILLS
- A great listener valuing input from all stakeholders and data-driven with a clear decision-making process
- Proven ability to coordinate with larger cross-functional team. to define business strategy & operational plan
- Initiator and problem-solver using creativity, resourcefulness, and assets to break down and overcome organizational obstacles
- Lifelong learner committed to staying on top of the best current and emerging business practices
- Exceptional ability to prioritize conflicting duties and maintain timeline integrity for projects and tasks
- Critical thinker with a history of developing innovative and creative solutions to complex issues
Quote
Even if you are on the right track, you’ll get run over if you just sit there.
Will Rodgers
Timeline
Presales Specialist
QuEST Global
10.2018 - Current
Account Executive
Verticulr Marketing
02.2017 - 07.2018
Business Analyst/Client Servicing Lead
E2Open
08.2010 - 01.2016
Research Analyst
Magnasoft, Empower Research, Jubilant Biosys
07.2006 - 06.2010
Master of Science -
CMR Institute Of Management
01.2004 - 06.2006