Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Affiliations
Accomplishments
Languages
Timeline
Generic

Ravikumar Kekade

Senior Associate
Pune,MH

Overview

12
12
years of professional experience
1
1
Certification

Work History

Senior Associate Business Analyst

Fiserv India Private Limited
Pune
03.2018 - 11.2024

VISA, MasterCard networks, fraud, and disputes operations on the issuer side.

issuing Client-side, consumer-side documentations.

Providing a final resolution for complex scenarios and cases to issuer banks.

Senior Associate

Wipro Technologies Limited
Pune
04.2013 - 11.2017
  • Career started in the BFSI- Operations of Various US Banking Processes, 1) United Airlines Transaction Monitoring in early joining year of Wipro Limited, Then as per expertise knowledge & skills moved into CapitalOne Banking Processes :: 1) Secure Messaging Emailing 2) Business Banking communications Email Process 3) 360 Banking Solutions & General Correspondence Processing 4) Accounts Adjustments Process 5) Fraud & Disputes - VISA/ MasterCard Networks.

Education

Software Testing Professional Course -

Mindscripts
Pune
07-2021

Bachelor Of Computer Application -

Punyshlok Ahilyadevi Holkar Solapur University
Solapur
04.2018

Cyber Security CompTIA Certifications - Cyber Security

Udemy Corporate
Udemy International Corporate Learning

Computer Hardware & Networkung Concepts -

Government polytechnic Solapur
Solapur

PCI- DSS Compliance Training -

Udemy

Skills

  • Problem-solving
  • Decision making
  • Computer Hardware & Networking Concepts
  • Cyber Security
  • PCI-DSS Compliance
  • Software Testing
  • Project Management
  • Data analysis
  • Regulatory compliance
  • Process optimization
  • Risk assessment
  • Team collaboration
  • Problem solving
  • Conflict resolution
  • Time management
  • Team supervision
  • Training and mentoring
  • Team leadership
  • Project coordination
  • Proficient in [ Dispute Expert Tools, VISA Online Official Software Tools ]
  • Data analytics
  • MS office
  • Decision-making
  • Client relationship management
  • Task prioritization
  • Process improvement
  • Cross-functional teamwork
  • New hire training
  • Transaction processing
  • Data collection and analysis
  • Complex Problem-solving

Certification

  • Computer Hardware & Networking Concepts, Government Polytechnic Solapur
  • Cyber Security CompTIA Certifications, Udemy
  • PCI- DSS Compliance Training, Udemy
  • Software Testing Course, 'A' Grade, Mindscripts, Pune - Indian Testing Board Certification

Languages

  • English
  • Hindi
  • Marathi

Personal Information

Date of Birth: 01/30/87

Affiliations

Ø Handled Credit Card Operations

Ø Have a clear understanding about cardholder’s disputes against Credit cards, Debit cards. Very good knowledge of chargebacks.

Ø Service point tickets- worked on service point requests regarding the ATM devices configuration on Device manager application.

Ø Optimistic and quick learner.

Accomplishments

Proficient or familiar with the following Concepts / Tools:

Ø Credit Card Operations

Ø Debit Card Operations

Ø First Chargeback

Ø Representment

Ø Service point

Languages

Marathi
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2

Timeline

Senior Associate Business Analyst

Fiserv India Private Limited
03.2018 - 11.2024

Senior Associate

Wipro Technologies Limited
04.2013 - 11.2017

Software Testing Professional Course -

Mindscripts

Bachelor Of Computer Application -

Punyshlok Ahilyadevi Holkar Solapur University

Cyber Security CompTIA Certifications - Cyber Security

Udemy Corporate

Computer Hardware & Networkung Concepts -

Government polytechnic Solapur

PCI- DSS Compliance Training -

Udemy

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Ravikumar KekadeSenior Associate