Summary
Overview
Work History
Education
Skills
LANGUAGES
INTERESTS
Timeline
Generic

Reenu Wilson

Summary

Business Analyst with 9+ years of experience in banking and Financial services, specialized in payments and Transaction banking. Demonstrated success in end-to-end Payments Product delivery, business requirement translation, and solution design for large-scale Core Banking and Payment Transformation programs. Expertise spans ISO20022, SEPA, and SWIFT (MT/MX) standards, along with cash management, cross-border payments, and regulatory compliance. Adept at bridging business and technology through Agile delivery, backlog prioritization, and stakeholder management.

Overview

10
10
years of professional experience

Work History

Senior Business Analyst

Standard Chartered Bank GBS
08.2022 - Current
  • Led stakeholder engagement across global time zones, collaborating with internal and external customers to gather business needs and translate them into clear, actionable requirements and project scope.
  • Developed end-to-end business solutions to optimize the customer journey for secure and seamless money transfers, leveraging expertise in microservices architecture, API integrations, Solace messaging, and enterprise data management.
  • Designed and implemented account risk validation logic integrated with core banking and payments systems, deriving valid business use cases and ensuring secure, compliant transaction execution
  • Delivered technical solutions across domestic and cross-border payments, supporting multiple Asian markets with experience in ISO20022 and SWIFT MT/MX standards.
  • Led migration of Bahrain Near Real-Time (NRT) Payments from legacy systems to a new microservices-based architecture under the Transaction Banking domain, involving integration across multiple customer channels, core banking, and downstream systems.
  • Enabled the bank to save millions of USD in potential fines by ensuring SLA compliance, enhancing the security and efficiency of transaction processes, and reducing reliance on legacy systems
  • Worked closely with product owners and development teams across APAC(Singapore, Philippines, Bahrain) through virtual and in-person meetings, demonstrating strong remote collaboration skills.
  • Independently managed agile workflows, ensuring timely delivery of well-groomed user stories and coordination of User Acceptance Testing (UAT) and User Validation Testing (UVT).
  • Proficient in cloud-based collaboration and testing tools including JIRA, Azure DevOps (ADO), and Postman for API validation.

QA Test lead/Business Analyst

Tata Consultancy Services
08.2015 - 08.2022
  • Managed end-to-end QA processes, including defect tracking using HP ALM and JIRA, supporting developers through additional testing cycles, and leading the preparation of test plans, TRRs, and walkthrough documentation.
  • Served as Business Analyst for 2 years on the high-risk IFTI-AUSTRAC compliance project, contributing to regulatory alignment in SWIFT payment systems.
  • Possess deep domain expertise in international banking and SWIFT payment operations, with hands-on experience in applications such as Alliance Messaging Hub (AMH), Fircosoft, and other core banking systems.
  • Authored business requirement documents (BRDs), led requirement-gathering sessions, negotiated deliverables, and translated business needs into actionable development tasks.
  • Engaged with global banking clients, including Canadian, Australian, and European institutions, supporting remote project delivery and multi-region payment compliance.

Education

Bachelor of Technology -

Govt Engineering College Thrissur
04.2015

Skills

  • ISO 20022, SWIFT MT/MX, SEPA
  • User Stories, Agile, BRD/FRD Creation
  • Kibana (Data Monitoring), Solace, AMH, Fircosoft
  • Cross-Border and Domestic Payments
  • UAT and UVT Coordination & Functional Testing
  • Regulatory Compliance, AML
  • JIRA, Azure DevOps (ADO), HP ALM
  • Requirements Gathering & Stakeholder Management
  • Postman (API), Oracle SQL, PgAdmin

LANGUAGES

Malayalam
Hindi
English
Tamil

INTERESTS

Music, Travelling, History

Timeline

Senior Business Analyst

Standard Chartered Bank GBS
08.2022 - Current

QA Test lead/Business Analyst

Tata Consultancy Services
08.2015 - 08.2022

Bachelor of Technology -

Govt Engineering College Thrissur

Similar Profiles

CREATE PROFILE
Reenu Wilson