RICKY NONGKYNRIH
Shillong
Summary
Dedicated Sales professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Proactive and achievement-oriented Home Lead bringing 5 years of marketing and leadership experience with special emphasis helping Telecom clientele. Effectively increases social media reach and client digital profile to catapult company forward with sustained growth. Articulate communicator, natural leader and organized manager. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Sales position. Ready to help team achieve company goals.
Overview
16
16
years of professional experience
Work History
Home Lead Jio Fiber( Deputy Manager)
Reliance Jio Infocomm Ltd.
11.2020 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Established and cultivated solid business relationships with new or existing customers.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Recruited and hired top-level talent to add value and expertise to sales department.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Organized promotional events and interacted with community to increase sales volume.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Designation Jio Point Lead (Assistant Manager)
Reliance Jio Infocomm Ltd,
02.2018 - 10.2020
- Catering Business to the Rural belts of State
- Team Handling of Managers and Asst
- Managers
- Handling 8 no`s of COCO Retail Store
- Ensuring Business Growth month on month Organization Reliance communications
- Scheduled and coordinated interviews between hiring managers and potential candidates.
- Aided staff with employee performance review paperwork and documentation.
Designation Territorial Sales Manager
Area
01.2014 - 10.2016
- Prepaid sales and distribution
- Conducted sales promotion activity for customer acquisition
- Improving BTS utilization by creating maximum call and data traffic
- Retail expansion by adding more and more outlets
- Adding maximum activating outlets for expansion of customer base at all geography
- Meeting all targets at given deadlines.
Zonal Marketing Coordinator
Vodafone Spacetel Limited, Area
- Boosted brand awareness with target customer demographics with social, print, and email campaigns.
- Planned and executed internal and external marketing events.
- Composed daily posts for social media and helped build corporate presence on Twitter, Facebook, and Instagram.
- Answered general marketing department inquiries by email, phone, and mail.
- Managed relationships with external vendors and contractors to acquire mutually benefiting contracts and successful project delivery.
- Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
- Generated sponsorships with related and partnering entities to enhance marketing objectives.
Territorial Sales executive
Idea
09.2012 - 01.2014
- Was fully responsible for the brand visibility in the market
- Coordinated with different vendors for signage installation for better visibility of the brand
- Managed events like Vodafone day, Christmas celebrations etc
- Organization, cellular services ltd Designation
Area
03.2011 - 09.2012
- Proper market working for customer base expansion worked with full dedication for better sales
- Prepaid sales and Distribution
- Site wise and beat wise working with distributor and FSE meeting daily sales target
- Conducted canopy for customer acquisitions and offering best plans
Sales executive
Hardeodas Jagganath Pvt Ltd, Bara Bazar
01.2008 - 12.2009
- Beat wise market visit on a daily basis
- Taking orders and delivering stocks on given time
- Collection of bill on a daily basis before end of day
- Clearing outstanding bills of retailers on every month ends.
Education
Bachelor of Arts - Arts
Shillong College
Shillong06.2009
Skills
- Sales Expertise
- Sales Strategies
- Customer Service
- Staff Management
- Verbal and Written Communication
- Marketing
Timeline
Home Lead Jio Fiber( Deputy Manager)
Reliance Jio Infocomm Ltd.
11.2020 - Current
Designation Jio Point Lead (Assistant Manager)
Reliance Jio Infocomm Ltd,
02.2018 - 10.2020
Designation Territorial Sales Manager
Area
01.2014 - 10.2016
Territorial Sales executive
Idea
09.2012 - 01.2014
Area
03.2011 - 09.2012
Sales executive
Hardeodas Jagganath Pvt Ltd, Bara Bazar
01.2008 - 12.2009
Zonal Marketing Coordinator
Vodafone Spacetel Limited, Area
Bachelor of Arts - Arts
Shillong College
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