Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
5d
Rinky Gupta

Rinky Gupta

Adminstrator
Noida,UP

Summary

Healthcare administration professional with a strong foundation in front-office management, hospital operations, and administrative coordination. Backed by an MBA in Healthcare Management from the Goa Institute of Management and hands-on experience in hospital environments, I bring a solid understanding of patient care workflows, OPD/IPD processes, and healthcare quality standards. Proven ability to support day-to-day hospital operations, vendor coordination, documentation, and patient engagement. Adept at improving efficiency, organizing medical events, and ensuring compliance with healthcare protocols.

Overview

2026
2026
years of professional experience

Work History

Sr. Officer – Administration & Front Office

CSL Finance Limited
Noida
10.2019 - Current
  • Managed cross-functional administrative operations to enhance multi-branch coordination.
  • Oversaw staff attendance system across branches in India.
  • Established and maintained vendor relationships to support procurement and facility management.
  • Coordinated corporate events and travel logistics efficiently.
  • Served as key liaison for customer and internal communications, ensuring clarity.

Front Office Executive – Administration

IAAH ( It's all about Home )
Noida
03.2019 - 09.2019
  • Coordinated customer service operations to enhance client satisfaction.
  • Managed front desk activities and ensured efficient office administration.
  • Oversaw logistics support to streamline operational processes.

Hospital Administration -Front Office Executive –

Metro Hospitals & Heart Institute
Noida
05.2016 - 04.2017
  • Streamlined OPD appointment scheduling and managed patient inquiries efficiently.
  • Processed patient admissions, prepared ICU files, and handled billing tasks.
  • Maintained accurate records of patient bed allocation and ward status.
  • Facilitated day-to-day hospital administrative functions to support operations.

Senior Customer Care Executive

Ace Honda
Noida
05.2014 - 04.2016
  • Delivered comprehensive customer service and generated detailed reports to enhance operational efficiency.
  • Acquired operational expertise through training at Honda Power Plant in Gr. Noida.
  • Conducted consistent customer follow-ups to ensure satisfaction and address concerns.

Office Assistant Cum Receptionist

Pravdeep Institute ( Competitive Exam Academy )
Noida
  • Streamlined student enrollment process and ensured effective schedule alignment.
  • Guided students in selecting appropriate courses based on academic background and goals.
  • Facilitated admission processes by providing accurate information regarding courses and fees.
  • Converted leads into enrollments through persuasive communication techniques.
  • Handled feedback, concerns, and escalations to enhance student satisfaction.
  • Bridged communication between students and teaching staff to resolve academic issues.
  • Mediated disputes and complaints to foster a positive learning environment.

Education

MBA - Health Administration

Goa Institute of Management
Goa
01-2024

Bachelor of Science - Biological Sciences

Kanpur University
Kanpur
03-2016

GED -

G G S S School
New Delhi
03-2013

Skills

  • Facility management
  • Office administration
  • Event coordination
  • Customer service
  • Operational efficiency
  • Report generation
  • Vendor relations
  • Communication strategies
  • Problem resolution
  • Time management
  • Cross-functional communication
  • Partnership development
  • Logistics support services
  • Problem-solving
  • Crisis management
  • Property storage management
  • Logistics operations management
  • Operational risk management
  • Performance management
  • Budget administration
  • Budget management

Affiliations

  • Academics/Professional: I can handle complex intellectual tasks, whether it’s solving problems, writing essays, or supporting professional goals with research and analysis
  • Communication: I adapt to different tones and audiences, from professional reports to friendly chats, or persuasive speeches
  • Empathy and support: I can provide thoughtful emotional support, guidance in tough situations, or motivation when you’re struggling, Curiosity and lifelong learning: I constantly update my knowledge base and stay curious about the world, just like any well-rounded individual should

Timeline

Sr. Officer – Administration & Front Office

CSL Finance Limited
10.2019 - Current

Front Office Executive – Administration

IAAH ( It's all about Home )
03.2019 - 09.2019

Hospital Administration -Front Office Executive –

Metro Hospitals & Heart Institute
05.2016 - 04.2017

Senior Customer Care Executive

Ace Honda
05.2014 - 04.2016

Office Assistant Cum Receptionist

Pravdeep Institute ( Competitive Exam Academy )

MBA - Health Administration

Goa Institute of Management

Bachelor of Science - Biological Sciences

Kanpur University

GED -

G G S S School
Rinky GuptaAdminstrator