Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Certification
Timeline
Generic

Rithun M

Product Manager
Bengaluru

Summary

Dynamic Product Manager with a proven track record at SmartQ, excelling in product lifecycle management and strategic planning. Leveraged data-driven decision making to enhance product performance, resulting in increased sales conversions. Skilled in cross-functional leadership and stakeholder management, fostering collaboration to achieve ambitious product goals.

Overview

11
11
years of professional experience
1
1
Certification
2
2
Languages

Work History

Product Manager

SmartQ
02.2022 - Current
  • Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
  • Coordinated project planning and execution with team members and team leads.
  • Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
  • Communicated effectively with team members to deliver updates on project milestones and deadlines.
  • Managed stakeholder expectations effectively throughout the entire product development process.
  • Continuously monitored customer feedback channels after launch to gather insightful data for future iterations or updates.
  • Managed product demonstrations and testimonials for performance evaluation.
  • Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
  • Coordinated design meetings and decisions with internal departments and teams.
  • Optimized product performance with data-driven analysis and continuous improvement initiatives.
  • Developed product documentation to communicate upcoming features and products to internal teams.
  • Prioritized roadmap in order to achieve product goals and metrics.
  • Analyzed metrics to measure product performance.
  • Improved product functionality with innovative design solutions, resulting in increased sales conversions.
  • Led cross-functional teams to deliver new product features on schedule, fostering collaboration between engineering, marketing, and sales departments.
  • Coordinated beta testing programs to gather early-stage feedback and refine product features before wider release.

Regional Partnership Manager

SmartQ
02.2019 - 03.2022
  • Implemented creative marketing campaigns in collaboration with partners, resulting in increased brand awareness and customer acquisition.
  • Facilitated strategy development and planned with cross-functional teams.
  • Managed a diverse portfolio of partners, consistently exceeding revenue targets through strategic planning and execution.
  • Used MS Excel to analyze data and PowerPoint to share information with team members.
  • Developed trusting relationships with key stakeholders for successful collaboration and long-term partnership growth.
  • Fostered a collaborative work environment, encouraging team members to share ideas and best practices for continued improvement in partnership management processes.
  • Strengthened partnerships by identifying and addressing client needs, ensuring alignment with company objectives.
  • Developed comprehensive partnership proposals tailored to prospective clients'' specific needs and objectives, demonstrating a deep understanding of their businesses and challenges faced by them in their respective markets.
  • Collaborated closely with internal teams such as sales, marketing, product development to ensure seamless integration of partnership efforts within overall business strategy.
  • Established team priorities, maintained schedules and monitored performance.
  • Defined clear targets and objectives and communicated to other team members.

Operations Manager

Zayani Group
01.2014 - 12.2018
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Increased profit by streamlining operations.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Implemented quality control systems to boost overall product consistency and reliability.
  • Analyzed and reported on key performance metrics to senior management.
  • Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
  • Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Developed and maintained relationships with external vendors and suppliers.

Education

MBA - Internaltional Operations

Chifley Business School
UAE
04.2001 -

BBA - Operations Management

Calicut University
Calicut, Kerala
04.2001 -

High School Diploma -

Sreepuram English Medium School & Junior College
Kannur,Kerala
04.2001 -

Skills

Product lifecycle management

Accomplishments

  • Collaborated with team of 15 in the development of new sales dashboard
  • Achieved Stakeholder confidence by introducing V0 and cursor tools for prototype tasks.

Software

Office 365

Teamflect

ADO

JIra

Cursor

V0

Certification

Flutter Flow

Timeline

Flutter Flow

06-2023

Product Manager

SmartQ
02.2022 - Current

Regional Partnership Manager

SmartQ
02.2019 - 03.2022

Operations Manager

Zayani Group
01.2014 - 12.2018

MBA - Internaltional Operations

Chifley Business School
04.2001 -

BBA - Operations Management

Calicut University
04.2001 -

High School Diploma -

Sreepuram English Medium School & Junior College
04.2001 -

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