SHIVAM BHANOT
PITAM PURA
Summary
Accomplished Business Head with extensive experience in lead generation, business development, and client retention. Proven track record in driving revenue growth and optimising processes to enhance operational efficiency. Demonstrated expertise in managing high-performing teams, developing sales strategies, and monitoring KPIs to achieve organisational goals. Adept at building strategic partnerships and ensuring compliance in revenue collection. Career goal: to leverage skills in project management and team leadership to drive business success and innovation.
Overview
8
8
years of professional experience
Work History
Business Head
Career Forum
12.2024 - Current
- Lead Generation & Business Development – Developed and executed strategies to generate qualified leads, expand market reach, and achieve sales targets.
- Partnerships & Tie-ups – Built and maintained strong collaborations with universities, institutes, and partner organizations to drive admissions and brand presence.
- Client Delivery & Retention – Ensured smooth execution of services, meeting client expectations, and driving high retention through consistent engagement.
- Telecalling & Admissions Team Management – Led and motivated the telecalling team to maximize inquiry handling, follow-ups, and conversions.
- Revenue Collection & Compliance – Monitored fee collection processes, reduced outstanding dues, and implemented effective systems for financial discipline.
- Revenue Planning & Growth Strategy – Prepared business forecasts, sales targets, and revenue strategies aligned with organizational goals.
- Process Optimization – Streamlined workflows across departments to improve efficiency, transparency, and student/client satisfaction.
- Performance Monitoring – Tracked KPIs of sales and operations teams, conducted training, and implemented corrective action to enhance results.
Sales and Marketing Head
CII Institute Of Hospitality
07.2022 - 11.2024
- Spearheaded lead generation and sales conversion strategies across 8 ITC Hotel locations, ensuring consistent growth in admissions and revenue.
- Managed a high-performing telecalling team, driving inquiry handling, follow-ups, and lead nurturing to maximize enrollment.
- Supervised the admissions team across multiple centers, streamlining the student onboarding process and ensuring seamless coordination.
- Oversaw fees collection and revenue tracking, implementing effective systems to maintain 100% compliance and minimize outstanding dues.
- Oversaw fees collection and revenue tracking, implementing effective systems to maintain 100% compliance and minimize outstanding dues.
- Strengthened student retention rates through proactive support systems and personalized engagement strategies.
SENIOR ACADEMIC COUNSELLOR
GIRNAR EDUCATIONSOFT PVT LTD
08.2021 - 07.2022
- Company Overview: COLLEGEDEKHO.COM
- To convert form filled leads to admission of students
- Provide second level counseling
- COLLEGEDEKHO.COM
Sales Specialists
Nota Bene Global Services Pvt Ltd
10.2020 - 11.2021
- Company Overview: Notabeneautoparts.com
- Calling US based Customers to sell Used Auto Parts
- Notabeneautoparts.com
SENIOR ACADEMIC COUNSELLOR
GIRNAR EDUCATIONSOFT PVT LTD
02.2019 - 03.2020
- Company Overview: COLLEGEDEKHO.COM
- To convert form filled leads to admission of students
- Provide second level counseling
- COLLEGEDEKHO.COM
Subject matter experts (SMEs)
FOOD PANDA
12.2017 - 01.2019
- Company Overview: PICSES ESERVICES PVT LTD
- Calling vendors for tie up, offering them various plans according to their needs
- PICSES ESERVICES PVT LTD
Education
Bachelor of Business Administration - BBA
Dav College
Faridabad, HR2020
CBSE -
Maharaja Aggarsain Adarsh Public School
Skills
- Lead generation
- Business development
- Client retention
- Revenue planning
- Process optimization
- Team management
- Sales strategy
- KPI monitoring
- Project Management
Personal Information
- Date of birth: 1997-08-11
- Marital status: Unmarried
Timeline
Business Head
Career Forum
12.2024 - Current
Sales and Marketing Head
CII Institute Of Hospitality
07.2022 - 11.2024
SENIOR ACADEMIC COUNSELLOR
GIRNAR EDUCATIONSOFT PVT LTD
08.2021 - 07.2022
Sales Specialists
Nota Bene Global Services Pvt Ltd
10.2020 - 11.2021
SENIOR ACADEMIC COUNSELLOR
GIRNAR EDUCATIONSOFT PVT LTD
02.2019 - 03.2020
Subject matter experts (SMEs)
FOOD PANDA
12.2017 - 01.2019
Bachelor of Business Administration - BBA
Dav College
CBSE -
Maharaja Aggarsain Adarsh Public School