RUCHITA SINGH
Business Head
Bangalore
Summary
I am an experienced business leader with over 19 years in key areas like business development, operations, and sales coordination. Currently serving as Business Head at Clinic Dermatech in Bangalore, I drive revenue and manage cross-functional teams. My competencies include strategic sales planning, P&L management, and enhancing customer satisfaction. I am pursuing an MBA in Marketing to further elevate my skills
Overview
15
15
years of professional experience
1
1
Language
Work History
Business Head - Bangalore Region
Clinic Dermatech
- 08.2025
- Oversee end-to-end business operations for the Bangalore region clinics
- Drive revenue growth and ensure achievement of monthly, quarterly, and annual targets
- Manage complete P&L responsibility for the region
- Develop and implement strategic sales and marketing initiatives
- Lead, mentor, and manage cross-functional teams
- Monitor operational efficiency, service quality, and compliance with company SOPs
- Analyze MIS reports and performance dashboards
- Strengthen customer acquisition and retention strategies
- Collaborate with senior leadership for regional expansion and market positioning
Centre Head - Bangalore Region
VLCC
03.2023 - 06.2025
- Managed end-to-end operations for three clinics across the Bangalore region
- Instrumental in the successful launch of 2 new clinics
- Handled complete operations including sales, marketing, client servicing, and administration
- Led and supervised cross-functional teams including therapists and nutritionists
- Ensured achievement of monthly and quarterly revenue targets
- Managed P&L responsibility and implemented cost optimization measures
- Strengthened customer retention through structured feedback
- Conducted staff hiring, training, and performance evaluations
Area Sales Manager
AK Clinics Pvt Ltd
06.2022 - 02.2023
- Handling N to N process of the clinic including sales, marketing, and operations
- Monthly business plan execution and target analysis
- Oversaw call center coordination and customer satisfaction
- Conducted quarterly training for all team members
- Regular monitoring and motivating teams with incentive structures
- Analysis sales data follow up and conversion ratio to achieve targets
- Coordination with centre managers on sales achievement
Regional Manager
Hairline International Hair and Skin Clinic
10.2019 - 12.2020
- Daily business plan tracking with fixed income follow up
- Conducting quarterly training ensuring excellence in product knowledge
- Conducting meetings with all the clinics for smooth functioning
- Monitoring sales growth and customer satisfaction ratio
- Conducting PC mocks and telephonic mocks of each individual
Manager - Operations
Phase One Inc
01.2016 - 07.2018
- Handling Finance & documents verification processes for various finance companies
- Maintaining TAT for each client regularly
- Conducting weekly meetings for TAT target achievements
- Handling smooth allocation for various loan products across Karnataka
- Handled monthly billing and client interaction for growth in business
Sr. IT Recruiter
Sign Wise Consulting
12.2010 - 08.2013
- Handling IT recruitment & keeping updates of end to end recruitment
- Maintaining MIS of screened and shortlisted candidates
- Liaising with active clients for day to day requirements
- Feedback and reporting on the recruitment process
Education
MBA - Marketing
Symbiosis College of Management
B.Com - undefined
Pune University
01-2008
Diploma - Hotel Management
Global Institute
Pune01-2001
Skills
Leadership and Team Management
Timeline
Centre Head - Bangalore Region
VLCC
03.2023 - 06.2025
Area Sales Manager
AK Clinics Pvt Ltd
06.2022 - 02.2023
Regional Manager
Hairline International Hair and Skin Clinic
10.2019 - 12.2020
Manager - Operations
Phase One Inc
01.2016 - 07.2018
Sr. IT Recruiter
Sign Wise Consulting
12.2010 - 08.2013
Business Head - Bangalore Region
Clinic Dermatech
- 08.2025
B.Com - undefined
Pune University
Diploma - Hotel Management
Global Institute
MBA - Marketing
Symbiosis College of Management