Rupak Kundu

Drive Gold Loan business through a Team of 10 Sales Managers, ensure growth in Book Size, maintain product level profitability & deliver on the new initiatives rolled out

Managing Sales for Gold Loan for 75 branches of ICICI bank in South Bengal & Andaman Conceptualized & executed product presentations, promotional activities, market development &
branch visibility

Collaborated with various departments within the system (credit/operations/Product team/Policy team) to achieve KRA targets and provide finest customer service.

Drive Gold Loan business through a Team of 6 Sales Managers, ensure growth in Book Size, maintain product level profitability & deliver on the new initiatives rolled out

Managing Sales for Gold Loan and LAS product for 60 branches of ICICI Bank in West Bengal Conceptualized & executed product presentations, promotional activities, market development &
branch visibility

Collaborated with various departments within the system (credit/operations/Product team/Policy team) to achieve KRA targets and provide finest customer service.

working capital (PSL) finance to NCA SME clients of West Bengal , maintaining a healthy portfolio of ERV Clients and guide the NCA and ERV client to resolve their day to day financial needs.

• Direct all operational aspects including operations, customer service, human resources, administration and sales
• Assess local market conditions and identify current and prospective sales opportunities
• Develop forecasts, financial objectives and business plans
• Meet goals and metrics
• Bring out the best of branch’s personnel by providing training, coaching, development and motivation
• Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
• Address customer and employee satisfaction issues promptly
• Adhere to high ethical standards, and comply with all regulations/applicable laws

looking NCA customer acquisitions through Sales officer and cross sale them

Managining Business and collection of 3 MFI Branches Dhanikhali, Arambagh and Rasulpur

Managing MFI business of abranch starting from disbursement, collection, operational and cvredit.