Network Engineer with 3+ years of experience in network support, escalation support, network administration, and systems administration. Skilled in delivering technical support, managing network operations, and maintaining enterprise-wide area networks across multi-platform. Skilled in troubleshooting and resolving network issues, optimizing network performance, and ensuring high levels of network security.
Hi, I’m
RUPAN DEBNATH
SANTIRBAZAR
Summary
Overview
4
years of professional experience
1
Certification
Work History
EBIXCASH LIMITED
NI Engineer L1 & Helpdesk Support (Team Lead)
2021.07 - Current (3 years & 2 months)
Job overview
- Perform Network maintenance, monitoring, configurations and Security.
- Monitor performance and ensure system availability and reliability.
- Monitor system resource utilization.
- Provide Level-1/2 support and troubleshooting to resolve network issues.
- Select and implement security tools, policies.
- Liaise with vendors and other IT personnel for problem resolution.
- Configuring and installing various Network devices (e.g. Routers, Switches, Modem)
- Troubleshooting and resolving Network issues, including hardware and software problems.
- Conducting regular Network maintenance, including updating software and hardware.
- Documenting Network configurations, processes, and procedures.
- Providing Network Engineering Support and Training to other team members.
ITCONS E-SOLUTIONS PRIVATE LIMITED
Network Engineer & Helpdesk Support
2020.09 - 2021.06 (9 months)
Job overview
- Network Monitoring.
- Network installation.
- Field Support.
- Network Configuration.
- Troubleshoots network problems.
- Hands on Cisco device networking experience including Router, Switche, IP Phone.
- Experience of using console cable, Telnet, SSH.
Education
Maharshi Dayanand University Rohtak Haryana
Bachelor Of Technology from Computer Science And Engineering
05.2019
University Overview
Tripura University Agartala
Diploma Engineering from Computer Science And Technology
08.2016
University Overview
Skills
- Network configuration
- IP Addressing and Subnetting
- Network Troubleshooting Abilities
- Network device monitoring
- Wide Area Network Optimization
- Networking and routing protocol
- Cisco equipment familiarity
- Network performance monitoring
- VLAN aggregation
- Technical Support Capabilities
- Wireless Networking Proficiency
- Remote work support
- Network Monitoring Tools
- Microsoft Office proficiency
- Microsoft Outlook Configuration
- Vendor Management Abilities
- Quality of Service Management
- Team Leadership Qualities
Certification
- Cisco Certification of Network Basics, Network Device and Initial Configuration, Network addressing and basic troubleshooting, Network Support amd Security
- Certificate of course completion training of Cisco CCNA 200-301 from LinkedIn.
- Certificate of course completion Learn CCNA 200-301 Network Fundamentals from Simplilearn.
- Certificate of course completion training of Advanced Networking with Cisco (CCNA) from Learnvern.
- Certificate of Basic Cisco Network Associates from Alison.
Languages
Hindi
Advanced (C1)
Bengali
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Professional Project Details
Professional Project Details
- PNB-NTT Network Support (Sep-2020 to June-2021)
- PNB-EBIXCASH Network Integrator (July-2021 to Present)
Timeline
NI Engineer L1 & Helpdesk Support (Team Lead)
EBIXCASH LIMITED
2021.07 - Current (3 years & 2 months)
Network Engineer & Helpdesk Support
ITCONS E-SOLUTIONS PRIVATE LIMITED
2020.09 - 2021.06 (9 months)
Maharshi Dayanand University Rohtak
Bachelor Of Technology from Computer Science And Engineering
Tripura University
Diploma Engineering from Computer Science And Technology
- Cisco Certification of Network Basics, Network Device and Initial Configuration, Network addressing and basic troubleshooting, Network Support amd Security
- Certificate of course completion training of Cisco CCNA 200-301 from LinkedIn.
- Certificate of course completion Learn CCNA 200-301 Network Fundamentals from Simplilearn.
- Certificate of course completion training of Advanced Networking with Cisco (CCNA) from Learnvern.
- Certificate of Basic Cisco Network Associates from Alison.
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