S MUTHUKUMARAN
Pondicherry
Summary
- Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines.
- Served as Financial reporter abroad and in Native. Have 7+ years experience in Accounting, and admin operations.
- Through my knowledge in Financial reporting and Customer service experiences will ensure effective services.
- Growth for Self and the Company is my motto.
Overview
17
17
years of professional experience
Work History
Senior Sales Manager
RoyalOak
03.2022 - Current
- Connected with prospects through trade shows, cold calling and local-area networking.
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
- Gave benefit-oriented, polished presentations driving dramatic revenue growth across multiple sales channels.
- Investigated competitive landscape to anticipate negative business impacts.
Transport and Administration (Manager)
Phoenix Genesis
03.2021 - 03.2022
- Developed effective filing systems that streamlined document retrieval, increasing efficiency within the workplace.
Cashier & Reporter (Reporting to Bank Admin Dept)
Transguard Group LLC
02.2016 - 01.2021
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Had abroad experience in Dubai and work life culture.
Executive Assistant (Sales Support)
SBI General Insurance
11.2014 - 02.2016
- Handled confidential and sensitive information with discretion and tact.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Answered high volume of phone calls and email inquiries.
- Organized and coordinated conferences and monthly meetings.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Used advanced software to prepare documents, reports, and presentations.
CCA (Back Office- cashier)
Iffco Tokio Insurance Services Limited
01.2013 - 10.2014
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Maintained accurate cash drawer through diligent counting and organization of currency.
- Supported store operations by effectively managing multiple payment methods, including cash, credit, and checks.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
Supervisor (Aadhaar Card)
Swathy smart card Hi Tec- Pvt.Ltd
06.2011 - 12.2012
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Collected, arranged, and input information into database system.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Evaluated customer needs and feedback to drive product and service improvements.
RE-(Renewal Executive)
Team Life Care (India) Pvt.Ltd
04.2009 - 04.2011
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
CSO (customer support officer)
Mphasis BPO, an EDS Company
08.2007 - 11.2008
- Streamlined communication processes between departments, ensuring efficient incident response and management.
Education
MBA(HRM) -
Annamalai University(DDE), Annamalai University
01.2009
BBA(Tourism) -
Tagore Arts & Science College, Pondicherry University
01.2007
HSC -
V.O.C Higher Secondary School, State Board
01.2004
SSLC -
Thamizh.thendral.Thiru.vi.ka Govt.high school, State board
01.2002
Skills
- Market Research
- Relationship Building
- Product Knowledge
- Profitability Optimization
- Account Reconciliation
- Invoice processing
- Financial Analysis and Month end closure processing
- Clear written and verbal communication
- Efficient time management
- Attention to detail
- Adaptability to Regulatory and Technological Changes
- Goals and performance
- Account Management
- Vendor Management
- Order Management
Fathername
SUKUMAR.K
Maritalstatus
MARRIED
Roles And Responsibilities
- Handling customer queries, requests and complaints & resolution of the same within Tats.
- Ability to understand customer needs and convert them into business opportunities.
- Ensure Service Level is met at all times.
- Support in Account reconciliation and payslip management
- Provide Financial Reporting services and account reconciliation.
- Involved in accurate month end financial closure activities.
- Good communicator with efficient problem solving skills.
Personal Information
- Date of Birth: 05/03/87
- Gender: MALE
- Nationality: INDIAN
Disclaimer
I hereby declare the details which are given are true my knowledge.
Gardening, Cricket
District level Player in Cricket.
An NCC Candidate in College.
Also interested in Gardening in leisure time.
Timeline
Senior Sales Manager
RoyalOak
03.2022 - Current
Transport and Administration (Manager)
Phoenix Genesis
03.2021 - 03.2022
Cashier & Reporter (Reporting to Bank Admin Dept)
Transguard Group LLC
02.2016 - 01.2021
Executive Assistant (Sales Support)
SBI General Insurance
11.2014 - 02.2016
CCA (Back Office- cashier)
Iffco Tokio Insurance Services Limited
01.2013 - 10.2014
Supervisor (Aadhaar Card)
Swathy smart card Hi Tec- Pvt.Ltd
06.2011 - 12.2012
RE-(Renewal Executive)
Team Life Care (India) Pvt.Ltd
04.2009 - 04.2011
CSO (customer support officer)
Mphasis BPO, an EDS Company
08.2007 - 11.2008
MBA(HRM) -
Annamalai University(DDE), Annamalai University
BBA(Tourism) -
Tagore Arts & Science College, Pondicherry University
HSC -
V.O.C Higher Secondary School, State Board
SSLC -
Thamizh.thendral.Thiru.vi.ka Govt.high school, State board
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