SAHIL SAIN
GURGAON
Summary
Accomplished Senior Sales Executive with a proven track record at SONY INDIA PVT LTD, specializing in territory development and client relationship management. Expert in leveraging product expertise and promotional planning to drive revenue growth. Demonstrated success in team development and implementing strategies that enhance customer satisfaction. Skilled in relationship selling and client account management, consistently achieving and surpassing sales targets.
Overview
15
15
years of professional experience
Work History
Senior Sales Executive
SONY INDIA PVT LTD
GURGAON
05.2017 - Current
- Reviewed customer order information and updated records accordingly.
- Reviewed customer data to determine potential new markets and target customers.
- Maintained relationships with existing clients by providing product updates and information.
- Monitored competitor activities to stay ahead of the competition in terms of pricing, products.
- Identified opportunities to improve processes related to the sale of products or services.
- Greeted customers and addressed their needs in a professional manner.
- Maintained records of customer interactions and transactions.
- Explained the features and benefits of products or services offered by the dealership to customers.
- Ensured that all customer inquiries were handled promptly and accurately.
- Tracked customer requests, comments, problems, issues and resolutions within designated systems.
Senior Sales Executive
SARGAM INDIA ELECTRONICS PVT LTD
PANIPAT
02.2013 - 02.2016
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Developed strategies for problem solving and conflict resolution among team members.
- Created training materials and conducted group trainings on new processes or procedures.
- Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
- Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
Retail Sales Executive
LG ELECTRONICS
PANIPAT
01.2010 - 01.2013
- Identified customer needs and provided appropriate solutions.
- Prepared and sent follow-up emails to customers regarding their inquiries.
- Greeted customers in person and on the phone to provide excellent customer service.
- Provided detailed product information, answered questions and offered advice on product selection.
- Resolved customer complaints effectively and professionally.
Education
High School Diploma -
SD MODREN PUBLIC SCHOOL
PANIPAT03-2012
Skills
- Promotional planning
- Territory development
- [Product or service] expertise
- Territory management
- Revenue generation strategies
- Client account management
- Client relationship management
- Relationship selling
- Sales presentations
- Team development
Languages
Hindi
First Language
Punjabi
Beginner
A1
English
Beginner
A1
Timeline
Senior Sales Executive
SONY INDIA PVT LTD
05.2017 - Current
Senior Sales Executive
SARGAM INDIA ELECTRONICS PVT LTD
02.2013 - 02.2016
Retail Sales Executive
LG ELECTRONICS
01.2010 - 01.2013
High School Diploma -
SD MODREN PUBLIC SCHOOL
Similar Profiles
Subrata RoySubrata Roy
Shop Floor Sales Associate at Sony India Pvt LtdShop Floor Sales Associate at Sony India Pvt Ltd
Prince Kumar TiwariPrince Kumar Tiwari
Retail Sales Officer at Sony India Pvt LtdRetail Sales Officer at Sony India Pvt Ltd
NAVIN KENNEDYNAVIN KENNEDY
TECHNICAL SPECIALIST at SONY INDIA PVT LTDTECHNICAL SPECIALIST at SONY INDIA PVT LTD