SAIRAM R

• Handling complete Regional Operations/ Admissions –Corporate (Graduation, Post-Graduation & Diploma’s) Sales, PDD (Promotional Development Department), Sales& Service.
• Produced 4 reports per week to analyze job performance against team goals.
• Increased revenue by identifying new business opportunities and closing high-value deals.
• Defined clear targets and objectives and communicated to other team members.

• Handling Admissions (Graduation, Post-Graduation & Diploma’s) Sales, PDD (Promotional Development Department), Sales& Service.
• Established and maintained operational standards for 4 locations.

• Handling Program (Graduation, Post-Graduation & Diploma’s) Sales, PDD (Promotional Development Department), Sales& Service.
• Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
• Developed a high-performing team through targeted recruitment, training, and performance management initiatives.

Franchise support, Service and Client Interactions

• Franchising “Little Ville” preschool model.
• Franchise, Master Franchise sale in Education sector.
• Early childhood, Primary and secondary education support system
• Pre Sales – Lead Generations, Qualifying Leads, Meeting clients, Advertisements.
• Post Sales – Market Survey, Property finalization, Kit Oder placements, Logistics, Organizing
• Established and maintained operational standards for 4 locations.

• Handled both Outbound (Retention & Activation) & inbound process (Customer care service).
• Worked in Future calls, as “Senior Customer Support Executive /Team Co-coordinator/ Team Leader/Sr Team Leader-Bharti AXA (Insurance -Sales Outbound/Inbound)/Sun DTH/Airtel Telecom process.
• JRG Securities & BPO services ltd, Bangalore as “Team leader- Insurance Sales Process” Lead generation.
• As TL, Moved internally, Vertex (Shell Tran source) BPO services ltd
• Handled both Outbound (Retention & Activation) & inbound process (Customer care service).
• Completed bi-weekly payroll for 32 employees.
• Established long-term client relationships through consistent delivery of high-quality products and services.
• Enhanced customer satisfaction by streamlining communication channels and improving response times.