Overview
Work History
Education
Skills
Languages
Timeline
Generic

SAJID KHAN

MUMBAI

Overview

8
8
years of professional experience

Work History

Cluster Manager

AXIO - CAPITAL FLOAT
MUMBAI
05.2024 - Current
  • I am currently working as the cluster manager for Axio.
  • Handling product of PL, Amazon pay later, Axio pay later.
  • Managing 5 Collection Executive team for Mumbai suburb.
  • Preparing daily visit plan of team as per DRR Targets.
  • Handling pool of around 10 cr of bucket 1 to 3) 0 to 90 dpd.
  • Visit on daily basis on high pos cases for instant resolution.
  • Tracking performances of Field Executive on daily basis by setting their DRR and providing feedback.
  • Preparing collection MIS related reports including daily call reports, weekly reports, monthly reports.
  • Reviewing & analyzing portfolio to share serious concern & issues identified with credit team for corrective action & build quality portfolio.
  • Achieve collection target as defined from time to time while ensuring all regulatory guidelines are being adhere to.
  • Identifying Collection Executive, FOS, For agency and work with them.
  • Achieve the targeted resolution in respective buckets every month.
  • Find and contact clients to ask about their overdue payments.

Senior Executive

G MONEY PVT LTD
MUMBAI
08.2023 - 04.2024

• Responsible for Recovery of Medical Loan product 30+DPD to write off cases of pan India.

• Handling Portfolio of around 4cr with more than 200+ cases.

• Recovering money via phone calls and personal visit on costumer residence.

• Visit on daily basis at Hospital and meet with Doctors for payment Recovery.

• Create payment link and update entry on system.

• Update account status records and collection efforts.

• Achieve Individual targets on a daily/weekly & monthly basis.

• Preparing collection MIS related reports including daily call reports, weekly reports, monthly reports.

• Facilitating advanced collections activity, such as sending letters of demand and reminder messages.

• Adhering to legislative guidelines.

• Action individually but achieve the task as one team through effective working relationships with colleagues.

• Ensuring compliance with bank policies, regulatory and operational Risk requirements.

• Respond to customer queries in a timely manner

• Timely collection of dues with systematic follow-up overdue and delinquent accounts.

• Initiate legal against customer with the help of Legal Team.

•

• Manage own portfolio along with assigned Agency.

• Provide NOC and Settlement letters to costumer.

• Monitor accounts to identify outstanding debts.

• Investigate historical data for each debt or bill.

• Find and contact clients to ask about their overdue payments.

• Responsible for timely closure of matured and work towards 100% collection target.

ASSITANT MANAGER

INDITRADE FINCORP LTD
MUMBAI
06.2019 - 04.2023

• Working as an Assistant Manager with inditrade fincorp ltd.

• Profile includes recovery of Business loan dues from bucket zero cases (BUCKET X) 0 TO 30 DPD.

• Managing NPA & WRITE OFF ACCOUNT of Hard Bucket cases above 90 DPD cases.

• Assuring Nonstarter & infant cases in the region is below benchmark percentage, though it is zero in quarter end.

• Visit on delinquent cases on daily bases for immediate resolution.

• Minimizing NPA Cases by regular follow up.

• Initiate legal against customer with the help of Legal Team.

• Use internet tools for tracing for skip & NPA accounts.

• Responsible for timely closure of matured and work towards 100% collection target.

Collection Officer

JANA SMALL FINANCE BANK
MUMBAI
11.2016 - 06.2019

• Managing Collection for branch allocated.

• Handling collection portfolio for more than 400 cases.

• Handling 8 Collection Executive team.

• Collection visit on NPA accounts.

• Issue legal notice on NPA accounts to resolution,

• responsible for team joining formalities to end process.

• Consolidate traveling allowance of mapped executive.

• Issuance SOA and NOC of Accounts.

• Maintaining proper coordination with all team members to ensure smooth flow of work.

Education

Bachelor of Commerce -

ISMAIL YUSUF COLLEGE
MUMBAI
06-2015

Skills

  • Staff Management
  • Staff Development
  • Corporate Communications
  • Skip Tracing
  • Debt management
  • Repayment negotiations
  • Delinquent account management
  • Collections regulatory guidelines
  • Collections process improvement
  • Debt Negotiation
  • Credit Control
  • Recovery techniques specialist
  • Customer research

Languages

Hindi
First Language
English
Intermediate (B1)
B1
URDU
Intermediate (B1)
B1
Marathi
Beginner
A1

Timeline

Cluster Manager

AXIO - CAPITAL FLOAT
05.2024 - Current

Senior Executive

G MONEY PVT LTD
08.2023 - 04.2024

ASSITANT MANAGER

INDITRADE FINCORP LTD
06.2019 - 04.2023

Collection Officer

JANA SMALL FINANCE BANK
11.2016 - 06.2019

Bachelor of Commerce -

ISMAIL YUSUF COLLEGE
SAJID KHAN