Overview
Work History
Education
Skills
Languages
Timeline
Generic

SAJID KHAN

MUMBAI

Overview

8
8
years of professional experience

Work History

Cluster Manager

AXIO - CAPITAL FLOAT
MUMBAI
05.2024 - Current
  • I am currently working as the cluster manager for Axio.
  • Handling product of PL, Amazon pay later, Axio pay later.
  • Managing 5 Collection Executive team for Mumbai suburb.
  • Preparing daily visit plan of team as per DRR Targets.
  • Handling pool of around 10 cr of bucket 1 to 3) 0 to 90 dpd.
  • Visit on daily basis on high pos cases for instant resolution.
  • Tracking performances of Field Executive on daily basis by setting their DRR and providing feedback.
  • Preparing collection MIS related reports including daily call reports, weekly reports, monthly reports.
  • Reviewing & analyzing portfolio to share serious concern & issues identified with credit team for corrective action & build quality portfolio.
  • Achieve collection target as defined from time to time while ensuring all regulatory guidelines are being adhere to.
  • Identifying Collection Executive, FOS, For agency and work with them.
  • Achieve the targeted resolution in respective buckets every month.
  • Find and contact clients to ask about their overdue payments.

Senior Executive

G MONEY PVT LTD
MUMBAI
08.2023 - 04.2024

Responsible for Recovery of Medical Loan product 30+DPD to write off cases of pan India.

Handling Portfolio of around 4cr with more than 200+ cases.

Recovering money via phone calls and personal visit on costumer residence.

Visit on daily basis at Hospital and meet with Doctors for payment Recovery.

Create payment link and update entry on system.

Update account status records and collection efforts.

Achieve Individual targets on a daily/weekly & monthly basis.

Preparing collection MIS related reports including daily call reports, weekly reports, monthly reports.

Facilitating advanced collections activity, such as sending letters of demand and reminder messages.

Adhering to legislative guidelines.

Action individually but achieve the task as one team through effective working relationships with colleagues.

Ensuring compliance with bank policies, regulatory and operational Risk requirements.

Respond to customer queries in a timely manner

Timely collection of dues with systematic follow-up overdue and delinquent accounts.

Initiate legal against customer with the help of Legal Team.

Manage own portfolio along with assigned Agency.

Provide NOC and Settlement letters to costumer.

Monitor accounts to identify outstanding debts.

Investigate historical data for each debt or bill.

Find and contact clients to ask about their overdue payments.

Responsible for timely closure of matured and work towards 100% collection target.

ASSITANT MANAGER

INDITRADE FINCORP LTD
MUMBAI
06.2019 - 04.2023

• Working as an Assistant Manager with inditrade fincorp ltd.

• Profile includes recovery of Business loan dues from bucket zero cases (BUCKET X) 0 TO 30 DPD.

• Managing NPA & WRITE OFF ACCOUNT of Hard Bucket cases above 90 DPD cases.

• Assuring Nonstarter & infant cases in the region is below benchmark percentage, though it is zero in quarter end.

• Visit on delinquent cases on daily bases for immediate resolution.

• Minimizing NPA Cases by regular follow up.

• Initiate legal against customer with the help of Legal Team.

• Use internet tools for tracing for skip & NPA accounts.

• Responsible for timely closure of matured and work towards 100% collection target.

Collection Officer

JANA SMALL FINANCE BANK
MUMBAI
11.2016 - 06.2019

• Managing Collection for branch allocated.

• Handling collection portfolio for more than 400 cases.

• Handling 8 Collection Executive team.

• Collection visit on NPA accounts.

• Issue legal notice on NPA accounts to resolution,

• responsible for team joining formalities to end process.

• Consolidate traveling allowance of mapped executive.

• Issuance SOA and NOC of Accounts.

• Maintaining proper coordination with all team members to ensure smooth flow of work.

Education

Bachelor of Commerce -

ISMAIL YUSUF COLLEGE
MUMBAI
06-2015

Skills

  • Staff Management
  • Staff Development
  • Corporate Communications
  • Skip Tracing
  • Debt management
  • Repayment negotiations
  • Delinquent account management
  • Collections regulatory guidelines
  • Collections process improvement
  • Debt Negotiation
  • Credit Control
  • Recovery techniques specialist
  • Customer research

Languages

Hindi
First Language
English
Intermediate (B1)
B1
URDU
Intermediate (B1)
B1
Marathi
Beginner
A1

Timeline

Cluster Manager

AXIO - CAPITAL FLOAT
05.2024 - Current

Senior Executive

G MONEY PVT LTD
08.2023 - 04.2024

ASSITANT MANAGER

INDITRADE FINCORP LTD
06.2019 - 04.2023

Collection Officer

JANA SMALL FINANCE BANK
11.2016 - 06.2019

Bachelor of Commerce -

ISMAIL YUSUF COLLEGE
SAJID KHAN