Motivated and hardworking professional seeking an opportunity in a dynamic organization where I can contribute to growth through sincere efforts while enhancing my skills and gaining practical experience.
Overview
7
7
years of professional experience
Work History
Social Media Executive
Real11 Fantasy Sports LLP
01.2021 - Current
Boosted brand visibility on social media by managing content and engagement strategies.
Managed user interactions, including queries and comments, to strengthen audience relationships.
Flipkart Sales Process
Aegis BPO
07.2020 - 12.2021
Achieved monthly sales and target goals through effective customer engagement via calls.
Promoted high customer satisfaction by resolving issues with knowledgeable, friendly service.
Assisted customers through outbound and inbound calls to address inquiries and provide solutions.
Samsung Outbound Process
iEnergizer
01.2019 - 01.2020
Conducted customer outreach and support to enhance engagement and retention.
Generated leads through effective product awareness strategies.
Exceeded customer satisfaction by implementing innovative problem-solving techniques.
Education
B.A -
Delhi University
Delhi
12.2025
10th Passed -
CBSE Board
Delhi
12th Passed -
CBSE Board
Delhi
Skills
Basic computer proficiency
Digital marketing
Internet and social media management
Disclaimer
I hereby declare that the information provided above is true and correct to the best of my knowledge.